Re: [rt-users] http://wiki.bestpractical.com/view/NotifyOwner

2009-05-25 Thread Gavin Henry
Doh, it was the actually template that had errors. The weird thing was that it just got ignored with no error until I started trimming it back. This then uncovered from typos etc. Anyway, the finished working template (good for other to use) is: Subject: Task assigned to

[rt-users] ldap autocreate with ExternalAuth?

2009-05-25 Thread Julien Lacroix
Cheers RT-users, as i understand it, RT::Authen::ExternalAuth 0.08 supports autocreate an user account if he can't auth via the external service (AutoCreateNonExternalUsers). Whats about the other way round? Can ExternalAuth serving the same functionality as AutoCreateFromExternalUserInfo, or

[rt-users] send sms where chosing a yes value on custom field

2009-05-25 Thread hanane ourdani
hi all, Is there a way to send a sms to some persons when i chose yes on a particular custom field. thank you very much ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial

Re: [rt-users] send sms where chosing a yes value on custom field

2009-05-25 Thread Emmanuel Lacour
On Mon, May 25, 2009 at 02:50:15PM +, hanane ourdani wrote: hi all, Is there a way to send a sms to some persons when i chose yes on a particular custom field. thank you very much You can set up a scrip that send an sms when a customfield value is changed. You will find some scrips

Re: [rt-users] 3.8.2 - HTML viewing issue

2009-05-25 Thread David Hobley
I have received no answers to this one. Is there any more information I need to provide? Where can I raise a bug report? Cheers, David - Original Message - From: David Hobley david.hob...@mionegroup.com To: rt-users rt-users@lists.bestpractical.com Sent: Thursday, May 21, 2009