On Monday, 1. Februaryta 2010 08:31:27 Jarno Huuskonen wrote:
Hi,
On Friday, 29. January 2010 13:15:37 JJussi wrote:
Hi to list,
(I'm not very good Perl programmer, so this question may be (too) simple)
I can create group easily:
my $group = new RT::Group($RT::SystemUser);
my
Spandy,
We converted a set of legacy Oracle tables into flatfiles and then
create our history of ticket in RT with another perl program we ran. I
put those programs (or the last one, at least) into the RT Wiki. Check
there. Obviously, you would need to change field names, input format,
etc,
JJussi,
I use the WebUI. It's wy easier. The programming is already
done, so why re-create the same wheel?
Kenn
LBNL
On 1/30/2010 12:09 PM, JJussi wrote:
Hi list!
What, nowbody have any good answers. To how I, can give rights to just created
group..
And I thought that I'm poor
-Message d'origine-
De : rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] De la part
de Kevin Falcone
Envoyé : 30 janvier 2010 03:14
À : rt-users@lists.bestpractical.com
Objet : Re: [rt-users] WYSIWYG composer height not considered ?
On
Something like this works for me:
my $queue = RT::Queue-new($RT::SystemUser);
$queue-Load($queuename);
foreach my $tmp_right (@group_rights) {
my ($status, $msg) = $group-PrincipalObj-GrantRight(
Right = $tmp_right,
Object = $queue);
Ken Crocker wrote:
JJussi,
I use the WebUI. It's wy easier. The programming is already
done, so why re-create the same wheel?
Well, ever tried to change a couple of hundred users and/or groups that
way ;-)
I wrote a script which sets rights on groups/queues/global. Will try to
dig
To all,
I want to modify the way dates are displayed when I run a query,
especially since I want to download the info to a spreadsheet. I just
want the date, no time, no day-of-week, etc. I just want it to show
dd/mm/. Is there some way to do this in advanced or some way to
select it
To list,
In 3.6.4, whenever I selected a queue from My Support Queue list, it
would show the active tickets in that queue. From there, I could select
a ticket numer in that list and it would take me to that ticket display.
I can no longer select a ticket from that list. Am I missing a
To list,
In the past (3.6.4) I was able to add a couple values for my @active
ticket statuses by modifying the RT_SiteCOnfig.pm values thus:
@ActiveStatus = ('new', 'open', 'pending QA', 'QA approvd', 'stalled')
unless @ActiveStatus;
Now, with the more stringent syntax, I have this:
Ken Crocker wrote:
To list,
In the past (3.6.4) I was able to add a couple values for my @active
ticket statuses by modifying the RT_SiteCOnfig.pm values thus:
@ActiveStatus = ('new', 'open', 'pending QA', 'QA approvd', 'stalled')
unless @ActiveStatus;
Now, with the more stringent
Joop,
No. I waslooking thru _Perl for Dummies_ and _Learning Perl_ and
coul;dn't find any reference for the set command. I'll try that now.
Thanks.
Kenn
LBNL
On 2/1/2010 12:15 PM, Joop van de Wege wrote:
Ken Crocker wrote:
To list,
In the past (3.6.4) I was able to add a couple values
Joop,
Nope. Didn't work. It looks like once I code Set, it takes everything
inside theinner paranthesis literally.
I suppose I /*COULD*/ go into RT_Config and change it back to the old
syntax so my override in RT_SiteConfig would work. But I don't like that
because I like to think of
On Mon, Feb 01, 2010 at 11:45:31AM -0800, Ken Crocker wrote:
To list,
In the past (3.6.4) I was able to add a couple values for my @active
ticket statuses by modifying the RT_SiteCOnfig.pm values thus:
@ActiveStatus = ('new', 'open', 'pending QA', 'QA approvd', 'stalled')
unless
On 02/01/2010 02:45 PM, Ken Crocker wrote:
To list,
In the past (3.6.4) I was able to add a couple values for my @active
ticket statuses by modifying the RT_SiteCOnfig.pm values thus:
@ActiveStatus = ('new', 'open', 'pending QA', 'QA approvd', 'stalled')
unless @ActiveStatus;
Now, with
Jeff,
AAAHHH! Thanks.
Kenn
LBNL
On 2/1/2010 12:50 PM, Jeff Voskamp wrote:
On 02/01/2010 02:45 PM, Ken Crocker wrote:
To list,
In the past (3.6.4) I was able to add a couple values for my @active
ticket statuses by modifying the RT_SiteCOnfig.pm values thus:
@ActiveStatus = ('new',
Kevin,
Thanks.
Kenn
LBNL
On 2/1/2010 12:46 PM, Kevin Falcone wrote:
On Mon, Feb 01, 2010 at 11:45:31AM -0800, Ken Crocker wrote:
To list,
In the past (3.6.4) I was able to add a couple values for my @active
ticket statuses by modifying the RT_SiteCOnfig.pm values thus:
@ActiveStatus =
Jonathan Rummel wrote, On 1/28/10 11:51 AM:
Hi Andreas,
I am currently having this same problem. Did you ever figure it out?
Thanks so much!
Jonathan
Andreas Heinlein-2 wrote:
Hello,
I need your help debugging RTs mail system.
I have had RT send emails successfully when replying
Brenner, Martin wrote, On 1/28/10 2:11 PM:
We have an old instillation of RT 3.4.2, but it was a VM given to us
many years ago and there are things broken on the underlying Debian. So,
instead of working hard to fix everything and then upgrade, we decided
to start from scratch and build a new
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