Re: [rt-users] rt-shredder Users plugin deletes tickets?

2010-03-15 Thread Howard Jones
Howard Jones wrote: Why does the Users plugin delete tickets? Surely it should only be deleting users that have no tickets (no_tickets, true)? Is anyone else successfully using RT-Shredder to remove redundant users? What incantation are you using that doesn't also delete tickets? Cheers,

[rt-users] CommandByMail

2010-03-15 Thread polloxx
When I try to install RT::Extension::CommandByMail on a Denian Lenny running Postfix I get the following error: cpan[2] install RT::Extension::CommandByMail Running install for module 'RT::Extension::CommandByMail' Running make for F/FA/FALCONE/RT-Extension-CommandByMail-0.07.tar.gz Has already

[rt-users] Centos 5.4 + FCGI + Unicode in messages = Failure

2010-03-15 Thread Vitaly Tskhovrebov
Hi. I have some curious situation here. If I install RT-3.8.7 from the box on default Ubuntu installation then Unicode works very good. But if I use gentoo 10.1 or centos 5.4 (with enabled Unicode support), then I can't create or list a ticket with Unicode characters with that Error: Wide

[rt-users] Queue Subject Tag

2010-03-15 Thread Raed El-Hames
Hi; rt-3.8.7 When listing the queues in /Admin/Queues/index.html I would also like to include the SubjectTag , is this possible ?? Looking through the code and database it seems the queue subject tag is an Attribute entry with the Queue id and the Tag encrypted (hashed) within the Content

Re: [rt-users] Queue Subject Tag

2010-03-15 Thread Raed El-Hames
Just got told of by Jesse for sending to both users/devel lists so apologies for the duplicate email. In case anyone interested I have solved the problem by adding: SubjectTag = { title = 'SubjectTag', # loc value = sub { return $_[0]-SubjectTag() }, }, to my

Re: [rt-users] Centos 5.4 + FCGI + Unicode in messages = Failure

2010-03-15 Thread Ruslan Zakirov
Hello Vitaly. Downgrade FCGI module to version 0.68. On Mon, Mar 15, 2010 at 7:20 PM, Vitaly Tskhovrebov vitaly.tskhovre...@exigenservices.com wrote: Hi. I have some curious situation here. If I install RT-3.8.7 from the box on default Ubuntu installation then Unicode works very good. But