Re: [rt-users] RT 3.8.8 Released

2010-05-07 Thread Kenneth Crocker
Ruslan, In this announcement, I saw a reference to "* Process custom fields in ModifyDates.html" and I was wondering if this means that we can now create a CF in DATE format? Also one other question: When we were in 3.6.4, the *"category"* for a Custom Field would show in the "Modify Ticket" scre

Re: [rt-users] Moving a queue between RT servers

2010-05-07 Thread Emmanuel Lacour
On Fri, May 07, 2010 at 11:41:57AM -0400, Edna Wigderson wrote: > Hello, > > We need to move an RT queue from one production server to another due to > internal reorganization. Both servers run RT 3.8.x . So a mysql dump & > restore of the tickets in the queue will be problematic as it might > cau

[rt-users] RT 3.8.8 Released

2010-05-07 Thread Ruslan Zakirov
We are happy to announce that RT 3.8.8 is now available. You can download it from: http://download.bestpractical.com/pub/rt/release/rt-3.8.8.tar.gz http://download.bestpractical.com/pub/rt/release/rt-3.8.8.tar.gz.sig SHA1 sums be3ac598dcbf584f9bcd9a49248a9ccd3affb330  rt-3.8.8.tar.gz fd2e1c570a7

[rt-users] Moving a queue between RT servers

2010-05-07 Thread Edna Wigderson
Hello, We need to move an RT queue from one production server to another due to internal reorganization. Both servers run RT 3.8.x . So a mysql dump & restore of the tickets in the queue will be problematic as it might cause ticket # conflicts. Is there any easy/clean way of doing this? Thanks -

Re: [rt-users] How to NOT send any mail on close

2010-05-07 Thread Jerrad Pierce
You need ShowOutgoingEmail, which you have (otherwise the box is hidden) >(Check boxes to enable notifications to the listed recipients) > >--- snip --- > >but there are no checkboxes! to select from. That would imply you have no scrips which are triggered by the action you are doing. The code fo

Re: [rt-users] How to NOT send any mail on close

2010-05-07 Thread Raimund Sacherer
Hello Jerrad, List I guess I do not seem to get it, I even installed 3.8.8, but on Updating a Ticket, I have no checkbox to not send emails. I grepped the source for squelch and silent and other stuff, but I can not figure out how this is supposed to work /opt/rt3/RT_Config.pm has nothing on squ