On Sun, Aug 15, 2010 at 11:19:17AM -0700, Dylan Choi wrote:
Thanks a bunch Kevin. Finally, httpd runs on the system and I was able
to see all the data from my old machine after I ran below sql.
delete from Scrips where ScripCondition=0;
It might have been better to select * from Scrips where
Hi,
I have a second installation of RT which is not under /opt/rt3. What
are required parameters for MakeMaker to get this to work. I have
tried PREFIX/opt/rt3-pnb, and this is what happens:
Installing /opt/rt3-pnb/lib/RT/Extension/MobileUI.pm
Installing
On 08/16/2010 09:34 AM, David Chandek-Stark wrote:
I have a second installation of RT which is not under /opt/rt3. What
are required parameters for MakeMaker to get this to work. I have
tried PREFIX/opt/rt3-pnb, and this is what happens:
Instead of setting PREFIX, set RTHOME to /opt/rt3-pnb.
Hi,
I want to make the Time Worked field a mandatory one with each ticket
update. I believe this can be achieved through callbacks. The problem I
have is that my perl foo is very limited. I was thinking of using the
MandatorySubject plugin as a starting point for my own callback
(hacking at it
Anyone know how to change stalled status. would like to change to
pending. Would need to change on quick search displayed on RT at a
glance as well.
Thanks,
David
Sysadmin
RNS
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year -- Learn how to get the most out of RT!
Hmm, on 3.8.x not so far i know, it uses @ActiveStatus instead of each
single status
Btw: Have you changed it inside a new installation? Or did you already have
content inside?
Another, possible better idea would be to change it inside the
translations?!?
2010/8/16 David Allwein
