There's a patch in rt git for this.
hubert depesz lubaczewski dep...@depesz.com wrote:
On Sat, Dec 11, 2010 at 11:33:49PM +0100, hubert depesz lubaczewski
wrote:
Hi,
I have rt 3.8.7 working on one server, and it's working fine.
ok. did some more tests, and found the solution.
So. my 3.8.8 is
On Tue, Dec 14, 2010 at 08:13:57AM -0500, Jesse Vincent wrote:
There's a patch in rt git for this.
ah. too bad I didn't know.
thanks,
Best regards,
depesz
--
Linkedin: http://www.linkedin.com/in/depesz / blog: http://www.depesz.com/
jid/gtalk: dep...@depesz.com / aim:depeszhdl /
On Mon, Dec 13, 2010 at 10:57:03AM -0500, Kevin Falcone wrote:
On Sat, Dec 11, 2010 at 11:40:17PM +0100, hubert depesz lubaczewski wrote:
Hi,
another question: is there any way to change database connections
options from config?
I.e. I want to change what's being passed as 4th argument to
The OpenSuSE build service has a lot of good information about using the
Build Service for packaging perl modules, see
http://en.opensuse.org/openSUSE:Packaging_Perl and
http://old-en.opensuse.org/Packaging/Perl. The can easily be adopted for
building locally.
All the perl packages needed for a
I'd like to (greatly) increase the number of rows for a single box on
my at a glance homepage (generated by a saved search), but leave the
others at default. Is this possible?
Tyler Eaves
Programmer
Cooke Communications / The Daily Reflector
252-329-9633
tea...@reflector.com
Hi list,
following error apear by using the ticket Forward function :
A blank page with only the text Can't call method ContentAsMIME on
an undefined value at /opt/rt_prd/bin/../lib/RT/Transaction_Overlay.pm
line 529, line 276.
RT log says only :
[Tue Dec 14 15:02:57 2010] [debug]: We
On Tue, Dec 14, 2010 at 02:18:13PM +0100, hubert depesz lubaczewski wrote:
On Mon, Dec 13, 2010 at 10:57:03AM -0500, Kevin Falcone wrote:
On Sat, Dec 11, 2010 at 11:40:17PM +0100, hubert depesz lubaczewski wrote:
Hi,
another question: is there any way to change database connections
On Tue, Dec 14, 2010 at 10:43:18AM -0500, Kevin Falcone wrote:
I'm delineating the right way to do it.
$dbh-{'pg_server_prepare'} = 0;
from rt?
Reason - server side prepared statements are rarely useful, usually they
do not speed things up, and they break some setups.
Of course
On Tue, Dec 14, 2010 at 10:06:42AM -0500, Tyler Eaves wrote:
I'd like to (greatly) increase the number of rows for a single box
on my at a glance homepage (generated by a saved search), but leave
the others at default. Is this possible?
Click the Edit and change the rows per page
On Tue, Dec 14, 2010 at 04:11:16PM +0100, Horst Kriegers wrote:
Hi list,
following error apear by using the ticket Forward function :
A blank page with only the text Can't call method ContentAsMIME on an
undefined value at
/opt/rt_prd/bin/../lib/RT/Transaction_Overlay.pm line
finally - when using short, simple queries - prepared statements can
actually work worse than normal queries, because they need more
roundtrips client-server to do the same task.
I suspect we'd need to see benchmarks of RT on versions of postgres
from 8.1 - 9 to be able to really evaluate
On Mon, Dec 13, 2010 at 02:24:26PM -0800, Kurt Engle wrote:
Action: Notify Other Recipients
Oh, I wonder if that is your problem. Notify Other Recipients
notifies CCs
{ my $to_address = rubble; }
To: {$to_addre...@4j.lane.edu
Subject: New Ticket #{ $Ticket-Id() } has been
I do something similar, just not with Exchange.
With this system you're leaving the door open if h...@help.domain.com
ever gets accidentally released into the wild. I've been very careful so
far and this hasn't been an issue.
We talked about implementing iptables rules on the RT box that
Hi folks
I have googled and cannot find how to deploy RT in both French and English -
any pointers? Am I just being dumb?
Ian
I have tried FirstCustomFieldValue('NotifyEmail') but it returns nothing. But I
can look at the ticket and it shows the value that I would expect there.
FirstCustomFieldValues('NotifyEmail') returns this in the log file:
Template parsing error: RT::Ticket::FirstCustomFieldValues Unimplemented
On 14 Dec 2010 13:53, Kurt Engle wrote:
I have tried FirstCustomFieldValue('NotifyEmail') but it returns
nothing. But I can look at the ticket and it shows the value that I
would expect there.
FirstCustomFieldValues('NotifyEmail') returns this in the log file:
Template parsing error:
Yes, I understand that it is not. My first example below is returning nothing.
On 14 Dec 2010 13:53, Kurt Engle wrote:
I have tried FirstCustomFieldValue('NotifyEmail') but it returns
nothing. But I can look at the ticket and it shows the value that I
would expect there.
Kurt Engle
Why does the CommandByMailGroup need to be an ID rather than a name?
It seems weird to have a numeric ID in the database.
--
Mathieu Longtin
1-514-803-8977
On Tue, Dec 14, 2010 at 02:43:53PM -0500, Mathieu Longtin wrote:
Why does the CommandByMailGroup need to be an ID rather than a name?
It seems weird to have a numeric ID in the database.
If it was a group name, you wouldn't be able to say Privileged or
Unprivileged (because of the way
On Tue, Dec 14, 2010 at 12:43:37PM -0600, Max McGrath wrote:
Kevin -
The one in question I call Content and it is a Fill in one text area.
Do you have literal HTML in the Content CF or is it just normal line
breaks?
-kevin
pgpW4B8qcTTOJ.pgp
Description: PGP signature
Just a normal line break. No HTML whatsoever.
--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgr...@carthage.edu
On Tue, Dec 14, 2010 at 1:48 PM, Kevin Falcone falc...@bestpractical.comwrote:
On Tue, Dec 14, 2010 at 12:43:37PM -0600, Max McGrath wrote:
On Tue, Dec 14, 2010 at 01:50:34PM -0600, Max McGrath wrote:
Just a normal line break. No HTML whatsoever.
Then it sounds like you're triggering the HTML rewriter without
actually having the rich text editor enabled.
Perhaps a screenshot of the message box after including the article
would
On Tue, Dec 14, 2010 at 02:39:36PM -0600, Max McGrath wrote:
Good idea Kevin.
I've attached two screenshots.
1) Me modifying the article
2) Me using the article to reply.
That smells like the JavaScript for the rich text editor is running,
but you don't appear to have the RichText
Kevin -
I don't quite know what file to check for this config? Could you point me
in the right direction?
--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgr...@carthage.edu
On Tue, Dec 14, 2010 at 3:09 PM, Kevin Falcone falc...@bestpractical.comwrote:
On Tue, Dec 14, 2010 at 03:11:31PM -0600, Max McGrath wrote:
I don't quite know what file to check for this config? Could you point me
in the right
direction?
You can look at your Preferences or RT_SiteConfig
Probably best to check both.
-kevin
pgpUJxYMUEdw9.pgp
Description: PGP
I found this in my System Configuration:
MessageBoxRichText 1 core config
That's all I could really find about RichText.
--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgr...@carthage.edu
On Tue, Dec 14, 2010 at 3:17 PM, Kevin Falcone
I'm using RT 3.8.8 and would like to create a template to be used at the time
of resolving the ticket. It should contain:
Ticket number
Resolver name
I believe the ticket number is pretty simple: #{$Ticket-id()}
But is there a way to get the name/email address of the person who resolved the
- RT Version 3.8.8
- It seems to be for only for a specific merged tickets wich contains a
binary attached file
- Stacktraces gives only : See attached RT_forward_stack.txt file
Tanks for your help
Horst
Le Mardi, 14. Décembre 2010 à 17:14, Kevin Falcone
falc...@bestpractical.com a écrit :
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