Hello Ryn
Did you find a solution to run it ?
best regards
john s.
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RT Training Sessions
Hello everybody
is it possible to shred more than one ticket at a go with shredder gui in
the webif?
best regards
john s.
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Some further infos:
if i try to unmark a ticket in the gui there is no error or sth else ... the
only issue is that you cant unmark a ticket if you click at the bookmark
star
could someone help me?
best regards john s.
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Josh,
As far as I know your only fix is through the database directly.
Login in to your RT database and
select id from Users where Name = 'root'; #on my system the id of root == 12
select id from Groups where Name = 'User 12'; #on my system this id = 13
select id from Principals where
On Thu, Sep 01, 2011 at 12:05:57PM +1000, Stuart Browne wrote:
I'd just do a custom display of that Custom Field and build the link
myself, rather than trying to extend the link to functionality.
You'll probably find the ShowComponentName callback useful
Thanks for the suggestion.
Hello-
We've been using RT for several years now with great success. (RT 3.8.7, Centos
5.5, Modperl, Mysql)
My staff have requested that I customize the ticket create pages for each
queue. In other words, each queue has its own unique table layout, headers and
other text, etc.
What is the
I was running 3.8.7 and had a user using the 3.5-default. Now he cannot login
with 4.0.1 and gets the error
Could not find component for path '/NoAuth/css/3.5-default/main.css'
Anyone know where in the database you can set the users theme? Or if there is a
way around this?
[Description:
Roy,
I very much appreciate your response, especially considering it must have
been a careless mistake that
I made that put me in this position. Thanks so much.
Raed El-Hames-4 wrote:
Josh,
As far as I know your only fix is through the database directly.
Login in to your RT database
I attempted to install this extension and did not notice any errors. Downloaded
today from Github.
RT Version: 3.8.4
Database is Postrges 8.1
I cleared the mason cache and restarted apache and I receive the following
errors when I attempt to actually disable a scrip on a queue.
[Thu Sep 1
On Thu, Sep 01, 2011 at 05:32:00PM +, Derek Rumig wrote:
I was running 3.8.7 and had a user using the 3.5-default. Now he cannot
login with 4.0.1 and
gets the error
Could not find component for path `/NoAuth/css/3.5-default/main.css'
Anyone know where in the database you
On Thu, Sep 01, 2011 at 08:50:15PM +, Jennifer Koermer wrote:
I attempted to install this extension and did not notice any errors.
Downloaded today from
Github.
RT Version: 3.8.4
Database is Postrges 8.1
I cleared the mason cache and restarted apache and I
-Original Message-
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Thursday, 1 September 2011 11:13 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Link values to - use multiple CF
On Thu, Sep 01, 2011 at 12:05:57PM +1000, Stuart Browne wrote:
I'd just do a custom display of that Custom Field and build the link
myself, rather than trying to extend the link to functionality.
You'll probably find the ShowComponentName callback useful
Thanks for the
Damn, missed the path properly:
---
/opt/rt3/local/html/Callbacks/MingleCardNumberLink/Elements/ShowCustomFields/ShowComponentName
%INIT
if ($CustomField-Name eq 'Mingle Card Number') {
$$Name = 'DisplayMingleCardLink';
}
/%INIT
%ARGS
$Name = undef
$CustomField = undef
$Object = undef
On Fri, Sep 02, 2011 at 09:45:28AM +1000, Stuart Browne wrote:
The documentation is fairly vague on custom callbacks. Thanks to
http://www.runpcrun.com/node/272 for the clue as to where the custom callback
should be located.
The Customizing documentation should link to a page on callbacks
-Original Message-
Sent: Friday, 2 September 2011 10:26 AM
On Fri, Sep 02, 2011 at 09:45:28AM +1000, Stuart Browne wrote:
The documentation is fairly vague on custom callbacks. Thanks to
http://www.runpcrun.com/node/272 for the clue as to where the custom
callback should be
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