Re: [rt-users] RT::Authen::ExternalAuth with PHPass (phpbb3);

2011-11-15 Thread Adrian Stel
Hi, any idea where I should look, file name ? function ? Best Adrian 2011/11/14 Zordrak zord...@tpa.me.uk: Adrian Stel wrote: Hi, thanks :) phpass has many method I use hash_base64, RTSiteConfig.pm: 'p_enc_pkg'                 =  'Authen::Passphrase::PHPass', 'p_enc_sub'            

Re: [rt-users] RT::Authen::ExternalAuth with PHPass (phpbb3);

2011-11-15 Thread Adrian Stel
Hi, Can't use string (user password) as a HASH ref while strict refs in use at /usr/local/share/perl/5.10.1/Authen/Passphrase/PHPass.pm line 278. Problem is with type of user password. Still need to know where I should search. Best Adrian 2011/11/15 Adrian Stel adisa...@gmail.com: Hi,

Re: [rt-users] Sorting custom fields

2011-11-15 Thread Giuseppe Sollazzo
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Kennet, yep, that makes sense. My question, very badly worded, is whether it's possible to re-sort the fields once you've already added them to a queue. But never mind, I'll do it with swapping. Best, Giuseppe On 14/11/11 17:50, Kenneth Crocker

Re: [rt-users] Sorting custom fields

2011-11-15 Thread Giuseppe Sollazzo
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Thanks Ruslan, I'll see if this doesn't overcomplicate things. Giuseppe On 14/11/11 18:09, Ruslan Zakirov wrote: ustomFields ocf ON ocf.CustomField = cf.id LEFT JOIN Queues q ON ocf.ObjectId = q.id WHERE cf.LookupType = 'RT::Queue-RT::Ticket'

[rt-users] RT4 and CAS

2011-11-15 Thread Thomas Misilo
Hello, I was wondering if anyone has any experience with using RT with CAS Authentication or if it is even possible? Thanks, Tom RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain — November 28 29, 2011

Re: [rt-users] RT4 and CAS

2011-11-15 Thread Kevin Falcone
On Tue, Nov 15, 2011 at 09:28:52AM -0500, Thomas Misilo wrote: I was wondering if anyone has any experience with using RT with CAS Authentication or if it is even possible? Many people have configured mod_auth_cas and used the core WebExternalAuth settings that you read about in

[rt-users] External Auth (LDAP) and Mail Attribute

2011-11-15 Thread Thomas Misilo
Is there any special trick other than having: # The mapping of RT attributes on to LDAP attributes 'attr_map' = { 'Name' = 'cn', 'EmailAddress' = 'mail',

[rt-users] turning off automated e-mails

2011-11-15 Thread Tom Hansen
I am new to RT but I have done extensive searching on this and have not found what I am looking for. So, apologies if this is an FAQ that I have somehow missed. Basically, I want to set up RT4 so that it will only send e-mails upon explicit request. No e-mails on ticket creation, no

Re: [rt-users] turning off automated e-mails

2011-11-15 Thread Giuseppe Sollazzo
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi Tom, there's a much simpler way of dealing with it: I guess you want to have a look at Scrips and Templates. You can disable some of them. For example, Autoreply is the one triggered when a ticket is created, Correspond is the one triggered for

Re: [rt-users] External Auth (LDAP) and Mail Attribute

2011-11-15 Thread Kevin Falcone
On Tue, Nov 15, 2011 at 10:24:50AM -0500, Thomas Misilo wrote: Is there any special trick other than having: # The mapping of RT attributes on to LDAP attributes 'attr_map' = { 'Name' = 'cn',

Re: [rt-users] External Auth (LDAP) and Mail Attribute

2011-11-15 Thread Thomas Misilo
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Tuesday, November 15, 2011 11:36 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] External Auth (LDAP) and Mail Attribute On

Re: [rt-users] External Auth (LDAP) and Mail Attribute

2011-11-15 Thread Thomas Misilo
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Misilo Sent: Tuesday, November 15, 2011 11:51 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] External Auth (LDAP) and Mail Attribute

Re: [rt-users] Images in emails

2011-11-15 Thread Christopher Lasater
Is there a simple way to filter out known images? Everyone in my company has the same signature with 5 or 6 images in it. It would be nice if I can tell RT to not attach images with those specific names. RT Training Sessions (http://bestpractical.com/services/training.html) *

Re: [rt-users] LDAP authentication problem

2011-11-15 Thread mjames
I turned on logging on the Domain Controller and tried to auto-create a user by email. There weren't any indications on the DC of an LDAP inquiry, so I'm wondering if I'm missing a perl module. Whereas command-line ldapsearch completes successfully and I see logging on the DC. I don't see

Re: [rt-users] External Auth (LDAP) and Mail Attribute

2011-11-15 Thread Kevin Falcone
On Tue, Nov 15, 2011 at 11:55:41AM -0500, Thomas Misilo wrote: Okay I think I see what my problem is. In the log is see == Attrs: displayName,mail,cn,cn,cn and when I try and select the attributes like that from the AD it doesn't find them. They are separated by ; I believe with

Re: [rt-users] Images in emails

2011-11-15 Thread Kevin Falcone
On Tue, Nov 15, 2011 at 11:58:09AM -0500, Christopher Lasater wrote: Is there a simple way to filter out known images? Everyone in my company has the same signature with 5 or 6 images in it. It would be nice if I can tell RT to not attach images with those specific names. You really want

Re: [rt-users] External Auth (LDAP) and Mail Attribute

2011-11-15 Thread Thomas Misilo
-Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Tuesday, November 15, 2011 12:05 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] External Auth (LDAP) and Mail Attribute On

Re: [rt-users] External Auth (LDAP) and Mail Attribute

2011-11-15 Thread Kevin Falcone
On Tue, Nov 15, 2011 at 12:21:52PM -0500, Thomas Misilo wrote: -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Tuesday, November 15, 2011 12:05 PM To:

Re: [rt-users] External Auth (LDAP) and Mail Attribute

2011-11-15 Thread Kevin Falcone
On Tue, Nov 15, 2011 at 12:34:26PM -0500, Kevin Falcone wrote: On Tue, Nov 15, 2011 at 12:21:52PM -0500, Thomas Misilo wrote: -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent:

Re: [rt-users] External Auth (LDAP) and Mail Attribute

2011-11-15 Thread Thomas Misilo
Also - to be clear, you're concentrating on the part of the code that checks to see if a user exists. You're not looking at the later queries that *actually* sync the data. -kevin Okay, I have looked through and checked everything but I cannot any errors in rt.log I see this line: [Tue Nov

[rt-users] Autocreate unprivileged users

2011-11-15 Thread Yan Seiner
I have 4.0.2 set up to autocreate privileged users authenticated through LDAP. I'm pretty sure I had 3.8.10 set up to autocreate unprivileged users who did not authenticate through LDAP. I can't figure out how to do this in 4.0.2. In other words, the functionality I need is: A user tries to

[rt-users] Auto create externally authenticated users and put them into specific groups

2011-11-15 Thread Chris Robison
Is there a way to put automatically created externally authenticated users and into specific groups as they are being created? Thanks, Chris Robison RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain — November 28 29, 2011