Hi,
Looks like it's annoying bug. Grant user who can be requestor right to
SeeQueue. This will avoid such misbehavior. Granting SeeQueue doesn't
give right to see all tickets or create a new ticket.
I'm filing a bug report.
On Tue, Jan 10, 2012 at 03:21, Brent Wiese bwi...@elementps.com wrote:
On 01/10/2012 01:21 AM, Asanka Gunasekera wrote:
Hi Can any one tell me what I am doing wrong??
Kevin told you what you're doing wrong 5 days ago. Please read his
response.
Thomas
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
I have a couple of servers that send roots mail to RT. Is there a way
to prevent or get rid of the response email from RT?
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
Has anyone taken a stab at modifying RT::Extension::TicketLocking to work with
RT4?
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 6, 2012
Thanks for the suggestions guys.
I finally just turned off my re-write rule that was re-directing http to
https and side-stepped the rt-mailgate ssl failure all together. Not
ideal, but in practice very few of my users log into RT directly so it's a
configuration I can live with short term while
Looks like I was over thinking this one. Thanks for the simple solution...
On Jan 10, 2012, at 8:57 AM, Kevin Falcone falc...@bestpractical.com wrote:
On Tue, Jan 10, 2012 at 06:25:03AM -0900, Damien Hull wrote:
I have a couple of servers that send roots mail to RT. Is there a way
to prevent
