Can someone help me this script please!
Special thanks.
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Thomas,
I have 10 queues and only in one of them I need to notify the actor.
What about a config like this?
Set(NotifyActor, {
'default' = '0',
'queue-name' = '1',
});
Il 16/05/2013 01:08, Thomas Sibley ha scritto:
On 05/15/2013 07:49 AM, Andrea gabellini - SC wrote:
Hello,
is it
Thomas,
thank you. I will wait for the 4.2. What is the time line?
Andrea
Il 16/05/2013 01:06, Thomas Sibley ha scritto:
On 05/15/2013 08:02 AM, Andrea gabellini - SC wrote:
Hello,
is there an updated version of RT-Extension-QueueDeactivatedScrips? I
found
Dear Jim,
I did and it did show up. But the problem is that field only appear when ticket
already repeat at least one time, am I correct? For example, now I create a
recurrent ticket same month and day in next year, after 3 months and I did a
search, OriginalTicket should not create as it
Hello,
I've been staring at this for hours now and I'm not getting anywhere.
CentOS 5.9, RT 4.0.10, RT-Authen-ExternalAuth 0.13
RT is installed and I can connect to it from a browser, can login as root,
trying to login as a domain user and it's saying my password is wrong.
I've got logging
On 5/16/13 10:22 AM, Kevin kevin.co...@veracitypayments.com wrote:
Both of the errors I am seeing are only occurring under the ROOT login
Tools Configuration Users ( Select a user and from their page hit RT
at
a Glance )
Tools Configuration Global RT at a Glance menu.
I receive the error
Both of the errors I am seeing are only occurring under the ROOT login
Tools Configuration Users ( Select a user and from their page hit RT at
a Glance )
Tools Configuration Global RT at a Glance menu.
I receive the error An internal RT error has occurred. Your administrator
can find more
On 05/16/2013 01:08 AM, Andrea gabellini - SC wrote:
Thomas,
thank you. I will wait for the 4.2. What is the time line?
It's our policy not to speculate on release dates. You can follow
development on rt-devel mailing list which receives announcements of
alpha 4.1 releases and then 4.2
On 05/16/2013 01:07 AM, Andrea gabellini - SC wrote:
Thomas,
I have 10 queues and only in one of them I need to notify the actor.
What about a config like this?
Set(NotifyActor, {
'default' = '0',
'queue-name' = '1',
});
I understand the concept. What I'm asking is for an
After doing a few searches, it seems that using the rt-shredder tool
is the one true way to delete a user.
Unfortunately... i find the documentation on it, inscruitable :(
Could someone please give me a simple, straightforward commandline to
delete user X?
I was hoping it would be as simple
On 05/16/2013 05:14 PM, Philip Brown wrote:
After doing a few searches, it seems that using the rt-shredder tool
is the one true way to delete a user.
Unfortunately... i find the documentation on it, inscruitable :(
Could someone please give me a simple, straightforward commandline to
Hi,
Try the following:
# The username RT should use to connect to the LDAP server
'user' = 'ad-rt-user',
set this to be the LDAP DN, i.e. 'cn=ad-rt-user',ou=OrgUnit,dc=domain,dc-local'
'filter'=
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