Filed a ticket.
On Thu, May 16, 2013 at 3:43 AM, William Muriithi
william.murii...@gmail.com wrote:
Thank you
That's what I was looking for. Agree, its a little unnecessary but prefer
not being too generous as the application is external facing.
If you guys ever get around cleaning the
Thomas,
this queue is a low traffic queue, and users that use it aren't so
familiar with RT, so they prefer to have all emails in their mailbox,
also those they send.
Thanks,
Andrea
Il 16/05/2013 21:45, Thomas Sibley ha scritto:
On 05/16/2013 01:07 AM, Andrea gabellini - SC wrote:
Thomas,
[rt 4.0.9, postgres 9.1 with full text search, ubuntu 12.04.1, Apache
2.2.22, mod_fastcgi-SNAP-0910052141, Perl v5.14.2]
I have a sporadic annoyance.
When I try a fulltext search on all tickets (any keyword), it waits 10
seconds and then I get a 500 Internal server error. Apache error log
I did and it did show up. But the problem is that field only appear
when ticket already repeat at least one time, am I correct? For
example, now I create a recurrent ticket same month and day in next
year, after 3 months and I did a search, OriginalTicket should not
create as it haven't been
Hi Shain,
Hasn't helped I'm afraid, double checked the settings, restarted Apache, tried
to login and same errors received on web site and in logs.
Kind regards,
-Original Message-
From: Shain Singh [mailto:shain.si...@gmail.com]
Hi,
Try the following:
# The
Take a tcpdump of the LDAP traffic to see if its binding properly.
--
Shain Singh
+61 422 921 951
// sent from mobile device
On 17/05/2013, at 10:51 PM, Duncan Carter duncan.car...@trustonic.com wrote:
Hi Shain,
Hasn't helped I'm afraid, double checked the settings, restarted Apache,
On Thu, May 16, 2013 at 11:37 AM, Duncan Carter duncan.car...@trustonic.com
wrote:
# There should only be one @Plugins declaration in your config file.
#Set(@Plugins,(qw(RT::Extension::QuickDelete RT::Extension::CommandByMail
RT::Authen::ExternalAuth)));
Looks like @Plugins commented
Then the following TicketSQL can be used:
HasAttribute = 'RepeatTicketSettings'
On Fri, May 17, 2013 at 4:46 PM, Jim Brandt jbra...@bestpractical.comwrote:
I did and it did show up. But the problem is that field only appear
when ticket already repeat at least one time, am I correct? For
I'm on Postgres 9.2 on Debian Wheezy.
So is this a Postgres issue or an RT upgrade issue ?
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View this message in context:
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Sent from the Request Tracker - User mailing list archive at Nabble.com.
--
On Fri, May 17, 2013 at 6:37 PM, saxmad g.ma...@fairfx.com wrote:
I'm on Postgres 9.2 on Debian Wheezy.
So is this a Postgres issue or an RT upgrade issue ?
Both. RT uses something that is deleted. Pg deleted something that is used
by software.
--
View this message in context:
Hmm, so is there a workaround/fix for this from either side, or is 9.2 not
really supported fully ? I have had 9.2 running fine on a completely fresh
install of RT 4.0.7. Would it better to go back to PG 9.1 to get this
upgrade sorted ?
Thanks for all the help so far ...
--
View this message
Hi Thomas,
Looks like the mail filter stopped this one from going through due to the
attached log file. Re-forwarding minus log file.
Also of note, yesterday evening I brought our RTPROD server offline for a
reboot. When the OS was back online I backed up the existing RTPROD
installation
Few weeks ago I had exactly same issue during upgrade from 3.8.13 to
4.0.10.
Because I didn't find root cause of this issue I had to install PG 9.1
temporarily (on other virtual machine) then import DB from PG 9.2.x,
upgrade and then export back to 9.2.x.
Best regards,
Pavel
Pavel Šidlo
On 05/17/2013 09:13 AM, Pete Beebe wrote:
Hi Thomas,
Looks like the mail filter stopped this one from going through due to
the attached log file. Re-forwarding minus log file.
It was briefly stopped, yes, but I let it through manually. There's a
size limit on posts at which point they
On 05/17/2013 03:06 AM, Andrea gabellini - SC wrote:
Thomas,
this queue is a low traffic queue, and users that use it aren't so
familiar with RT, so they prefer to have all emails in their mailbox,
also those they send.
Nod. NotifyActor is also changeable a per-user preference (Logged in
On Fri, May 17, 2013 at 8:04 PM, saxmad g.ma...@fairfx.com wrote:
Hmm, so is there a workaround/fix for this from either side, or is 9.2 not
really supported fully ? I have had 9.2 running fine on a completely fresh
install of RT 4.0.7. Would it better to go back to PG 9.1 to get this
upgrade
Hi Thomas,
Out of curiosity, how did you reinstate the user records?
On the original RT 3.8.5 server I had a couple of mysql dumps available with
the previously deleted records still intact. On the original server I copied
one of the mysql backups to the RTDEV server, imported it into an
On 05/17/2013 01:36 PM, Pete Beebe wrote:
Can you run `diff -ruN` against the two install trees (the one
you backed up and the one currently in use)?
Zip file is 190KB in size. I will be sending it separate from this
reply. I cut out the session_data diff output to trim down the
original
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