Re: [rt-users] Auto-Reply not generated

2013-08-23 Thread Michael DiMartino
Mike First thanks for your reply, according the logs the return email address for the auto reply is present, but is being blacklisted by the RT system. How would that happen? Aug 23 19:38:58 RT01NYC RT: #012 The incoming message was autogenerated. Not redistributing this message to unprivileged

Re: [rt-users] When installing Request Tracker It says I'm missing dependencies such as DateTime that are actually installed

2013-08-23 Thread dporter89
Ok so I figured it out, I didn't need to install the missing 3 modules. All that needed to be installed was OptList.pm. So I dropped to a cpan prompt and did install Data::OptList . It installed and now all dependencies are found. -- View this message in context: http://requesttracker.8502

Re: [rt-users] When installing Request Tracker It says I'm missing dependencies such as DateTime that are actually installed

2013-08-23 Thread dporter89
Hi John, Could you expound upon what you did to correct your path issue. It's odd because when I run make fixdeps, it tries to install the 3 missing dependencies but then comes back with "they are up to date" So it looks like it's finding them but then it still comes back with the missing depe

Re: [rt-users] When installing Request Tracker It says I'm missing dependencies such as DateTime that are actually installed

2013-08-23 Thread john boris
I had the same issue installing on a 64 Bit instance of Fedora. I just had to make sure hte paths were correct and things started working. On Fri, Aug 23, 2013 at 12:42 PM, Jeremy Mates wrote: > * dporter89 > > DateTime ...MISSING > > Can't locate Data/OptList.pm in @IN

Re: [rt-users] When installing Request Tracker It says I'm missing dependencies such as DateTime that are actually installed

2013-08-23 Thread Jeremy Mates
* dporter89 > DateTime ...MISSING > Can't locate Data/OptList.pm in @INC (@INC contains: > /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl > /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 > /root/Downloads/rt-4.0.17) at /usr/local

[rt-users] When installing Request Tracker It says I'm missing dependencies such as DateTime that are actually installed

2013-08-23 Thread dporter89
When I go to install Request Tracker and I do make testdeps I get the following error, but these dependencies are actually installed. I'm at a lost and any help would be much appreciated. I'm installing on centOS 6.3 and Request Tracker 4.0.17 SOME DEPENDENCIES WERE MISSING. CORE missing depen

Re: [rt-users] Auto-Reply not generated

2013-08-23 Thread Robert Wysocki
Dnia 2013-08-22, czw o godzinie 12:17 -0700, mdm100 pisze: > When requests to open tickets are sent directly to the RT queues email > address > a ticket is created and an Auto-Reply generate and received. ie wen > sent directly to n...@rt-srvr.domain.com > > However, when a request to ope