Thanks!
Tried moving to FastCgi and I now get:
You're almost there!You haven't yet configured your webserver to run RT.
You appear to have installed RT's web interface correctly, but haven't yet
configured your web server to run the RT server which powers the web
interface. The next step is to
Has anyone figured out how to do custom field groups? There doesn't seem to be
any documentation on this yet.
--
RT Training in New York, October 8th and 9th: http://bestpractical.com/training
On 10/4/13 10:15 AM, McLean, Devin wrote:
Has anyone figured out how to do custom field groups? There doesn’t seem
to be any documentation on this yet.
You can find configuration docs here:
http://www.bestpractical.com/docs/rt/4.2/RT_Config.html#CustomFieldGroupings
and we'll have a blog
in httpd.conf and this will depend on your version of apache, and how
you've structured your configurations files.
You need to load the fastcgi module
LoadModule fastcgi_module modules/mod_fastcgi.so
You need to declare your fastcgi service
FastCgiServer
Hi everyone,
I finally figured out the problem. It was in the way I was invoking
rt-mailgate in /etc/aliases.
WRONG:
queuename: |/opt/rt4/bin/rt-mailgate --queue queuename --action comment --url
http://localhost/rt/;
RIGHT:
queuename: /opt/rt4/bin/rt-mailgate --queue queuename --action
Hi Ruslan,
Firstly, thank you! This worked remarkably well. I customized things a
little to have it not be used unless it's the right type of notification
etc but otherwise it was pretty much right on and works well. My Scrips
are all now deleted and there's just one in there now for this
Anybody seen anything that allows you to create a custom Form for Ticket
Creation?
For example, I have a master queue that I just want to create a ticket
that says Blah, so I want to enforce that it's just a text string, not
too long, etc, and then creation of that ticket will spawn the
Just downloaded 4.2.0 and I'm trying to get an instance up and running. I
ran configure with the --enable-graphviz, --enable-gd, and --with-web-user
and --with-web-group options. make testdeps returns no missing modules.
I'm able to access the configuration interface when I run
On Fri, 2013-10-04 at 21:02 -0400, Mathew Snyder wrote:
I'm able to access the configuration interface when I
run /opt/rt4/sbin/rt-server. I step through the configuration until I
get to the initialize database step. When I continue from there I get
an error indicating Invalid Group Name and
