On Fri, 13 Dec 2013 10:40:52 -0500
Kevin Falcone falc...@bestpractical.com wrote:
You didn't say how you're running RT under Apache.
I run rt42-4.2.1_2 on apache22-2.2.26 with ap22-mod_perl2-2.0.8,3.
I run it on virtual ssl-enabled host under /tiketing subdirectory.
Document root serves
Hi I am having troubles with a few tickets.
Behaviour is that the Responses to 2 tickets always end up in the Approval
list, but at the same time, the message is recorded in the proper ticket.
Has anyone seen this behaviour? and how do I fix this ?
All other tickets behave OK.
Regards, Koen
Hi
RT 3.8.7
MySQL
I have been asked to do the following: when updating a ticket and a
specific User is selected as the new Owner, I will Force that User to be
the new Owner. We have several Users which I need to Force as new Owners.
Is it possible to create a Scrip to do this? Should I use the
After upgrading to RT 4.2.1, the postgresql database is producing massive
volumes of WAL files around the clock with peaks during office hours.
Before the upgrade - we had very limited volumes of WAL files produced, and
nothing at all during non work hours. Now - at least 32MB, but usually 64MB
Recently upgraded to v4.2.1 and the following error is occurring on pretty much every button click when using the interface:[warning]: Use of uninitialized value in concatenation (.) or string at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 1793. (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1792)Any
Hi,
when I send an email to test queue to my RT the response email showing up in
Outlook look like this: www-data www-d...@rt-dev.com; on behalf of;
t...@rt-dev.commailto:t...@rt-dev.com.
I would like to get rid of www-data www-d...@rt-dev.com; on behalf of; so
only
On Mon, Dec 16 at 6:07:04 PM, Muhammad Amir wrote:
when I send an email to test queue to my RT the response email
showing up in Outlook look like this: www-data www-d...@rt-dev.com; on
behalf of; t...@rt-dev.com.
I would like to get rid of “www-data www-d...@rt-dev.com; on behalf
of;”
A little more information... I setup a little debugging and seems to be related to [_1] highest priority tickets I own. [30856] [Mon Dec 16 22:01:08 2013] [notice]: DEBUG: [_1] highest priority tickets I own (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:1792)[30856] [Mon Dec 16 22:01:08 2013]
On Sat, 2013-12-14 at 18:43 -0500, supp...@pureview.com wrote:
Could I still install with rt Oracle user in place already. If that is
true what would be the new configuration file? What options should I
omit...!
sbin/rt-setup-database --action init --skip-create
- Alex
On Mon, 2013-12-16 at 13:58 +, Jacobsson, Henrik G wrote:
After upgrading to RT 4.2.1, the postgresql database is producing
massive volumes of WAL files around the clock with peaks during office
hours.
And what version were you upgrading from?
Before the upgrade – we had very limited
Hi Kenn,
No--hadn't heard of Rights Matrix before--will give it a shot.
John
On Fri, Dec 13, 2013 at 2:11 PM, Kenneth Crocker kenn.croc...@gmail.comwrote:
queues?
MIME-Version: 1.0
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable
Have you tried Rights
Just gave Rights Matrix a look. Is there a way to do a more generalized
query--to say look at all groups simultaneously, rather than one at a
time? I'd also like to join against the users table, and roll the whole
thing up into a report. Ideally if someone can point me toward some SQL
that
I had 3 weird saved queries that the menu builder didn't like. I tried renaming 573 and 575 and it didn't help. I removed them and all seems well.| 573 | SavedSearch | highest priority tickets I own 1 | storable | RT::System | 1 | 12 | 2012-06-13 20:40:55 | 12 | 2012-06-13 20:40:55 || 574 |
Alex,
It works!!
Thanks a lot.
-David
On Sat, 2013-12-14 at 18:43 -0500, supp...@pureview.com wrote:
Could I still install with rt Oracle user in place already. If that is
true what would be the new configuration file? What options should I
omit...!
sbin/rt-setup-database --action init
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