To manually pipe an email to RT. I would
# cat emailfile.eml | rt-mailgate
Usually the mail ends up going to /var/spool/mail/user
None of them as the .eml extension.
When I tried to pipe a test text file I would receive the following error..
cat: -bash: rt-mailgate: command not found
On Tue,
Hi,
I'm wondering how I would go about adding a "stalled" tickets column to the
Quick Search display on the dashboard. I've done a Google, but a lot of the
information seems to pertain to older versions of RT. I'm on RT 4.2.2.
I've looked at ./share/html/Elements/Quicksearch expecting to find som
I'm trying to test postfix locally by sending email via local telnet to RT.
At the moment I have no relay host configured since I'm attempting to use
local user accounts as the source address.
I'm getting the following from /var/log/mailllog:
...status=deferred (temporary failure. Command output:
Hello everyone,
I currently have an instance of RT 4.0.17 running that we're using for
processing incoming faxes. The faxes come in as attachments, and I have
some customizations to allow our staff to process these attachments (PDFs)
faster.
Everything seems to work great for a while, and the me
On 13 January 2014 16:30, Joshua Riden wrote:
> Landon,
>
> Thank you so much Landon for your help. I appreciate it a lot! : )
>
> Now just a few questions..
>
> Where is the mailserver log that pertains to fetchmail?
> /var/logs/mailserver ?
>
fetchmail logging has to be turned on like this in
I have recently set a similar scenario and its working well... I use Ubuntu
with Postfix for relay mail to Office365 and Fetchmail for retrieving the mail.
The tip I can give you is, to be able to open tickets by mail without users
registered in RT you shall give Create Ticket and Respond to Tic
On 14-1-2014 13:13, Patrick G. Stoesser wrote:
Hello there,
I'm stuck trying to customize RT.
Normally, when updating a ticket with a response
(Update.html?Action=Respond), the test input field is red. This is a
warning for the user that the response will be sent out to the
customer (unlike
Hello there,
I'm stuck trying to customize RT.
Normally, when updating a ticket with a response
(Update.html?Action=Respond), the test input field is red. This is a
warning for the user that the response will be sent out to the customer
(unlike when just commenting).
Now what I want to do i
