Re: [rt-users] Relationship Permissions

2014-01-23 Thread Christian Loos
Am 23.01.2014 20:18, schrieb Tim Wiley: > rt-4.0.13 > > We have a Queue A & Queue B. > > Ticket A is in Queue A, and Ticket B is in Queue B. > > User A has ModifyTicket on Queue A, but not on Queue B. User A would like to > make Ticket A refer to Ticket B, but is getting a permission denied er

[rt-users] RT 4.2 change scrip stage

2014-01-23 Thread Christian Loos
Hi, how can I change the stage of an existing scrip in RT 4.2? In RT 4.0 there was an 'Phase' select box on the scrip page but I can't find it in RT 4.2. Chris

Re: [rt-users] RT 4.2.1 - ExternalAuth against LDAP server and users with multiple mail addresses

2014-01-23 Thread Gerald Vogt
On 22.01.2014 11:57, Albert Shih wrote: > Because event manually through the web interface I can create a ticket with > « requestor » is the second email-address. I got a error. That's the same problem. Considering there is no positive feedback on my question and seeing the source code I am pret

Re: [rt-users] Relationship Permissions

2014-01-23 Thread Tim Wiley
On 01/23/2014 11:54 AM, Landon Stewart wrote: On 23 January 2014 11:18, Tim Wiley mailto:t...@marchex.com>> wrote: rt-4.0.13 We have a Queue A & Queue B. Ticket A is in Queue A, and Ticket B is in Queue B. User A has ModifyTicket on Queue A, but not on Queue B. User A wou

Re: [rt-users] Relationship Permissions

2014-01-23 Thread Landon Stewart
On 23 January 2014 11:18, Tim Wiley wrote: > rt-4.0.13 > > We have a Queue A & Queue B. > > Ticket A is in Queue A, and Ticket B is in Queue B. > > User A has ModifyTicket on Queue A, but not on Queue B. User A would like > to make Ticket A refer to Ticket B, but is getting a permission denied >

[rt-users] Relationship Permissions

2014-01-23 Thread Tim Wiley
rt-4.0.13 We have a Queue A & Queue B. Ticket A is in Queue A, and Ticket B is in Queue B. User A has ModifyTicket on Queue A, but not on Queue B. User A would like to make Ticket A refer to Ticket B, but is getting a permission denied error. I can only find documentation requiring ModifyTic