[rt-users] Attachments don't reach database for one user

Hi all, I have one user that has used RT for a while with no problems. Recently, her attachments to web tickets ceased coming through. I've watched her add attachments and they appear to upload successfully but there's no trace of them in the Attachments table. We tried multiple browsers and

Re: [rt-users] Top menu Aileron theme disappear when using custom theme

That is indeed the solution. Cheers! On Thu, Mar 10, 2016 at 3:08 PM, Jim Brandt wrote: > Hi AL and Kristian, > > There are a couple more files you need. Try: > > $ mkdir -p local/html/NoAuth/css/localstyle > $ cp -R share/html/NoAuth/css/rudder/*

Re: [rt-users] Top menu Aileron theme disappear when using custom theme

Hi AL and Kristian, There are a couple more files you need. Try: $ mkdir -p local/html/NoAuth/css/localstyle $ cp -R share/html/NoAuth/css/rudder/* local/html/NoAuth/css/localstyle/ I'll create a ticket to update the docs. Jim On 3/9/16 7:09 AM, Kristian Davies wrote: I have this issue as

[rt-users] Alternative GUIs for RT?

Some of our users find the RT web gui complex, and also ineffective for some use-cases. I have been tasked to investigate alternative GUIs for RT. The "criticism" relates to the fact that some fields are irrelevant for some users and should be possible to suppress, and also that the default