Re: [rt-users] rt-ldapimport user updates failing

Apologies to the list... The problem actually was the mail attribute for a few users in our active directory. Thanks anyway, John -- John Bako Manager, Scientific Computing Department of Biology & Center for Genomics and Systems Biology New York University 212-998-8207 (office) On Thu, Mar 17,

Re: [rt-users] which Perl version should one use with RT 4.4 on CentOS 6

I upvote Martin's answer. He gave you the version and the proper technique to achieving it. On Wed, Mar 16, 2016 at 5:44 AM, Martin Wheldon < martin.whel...@greenhills-it.co.uk> wrote: > Hi, > > I would recommend installing a version of perl just for RT that is > seperate from the > system perl.

[rt-users] PostgreSQL full-text index default type: GiST or GIN

Hi, I am working on an upgrade from 3.8.x to 4.4.x and I noticed the following comment in the UPGRADING-4.2 file: The full-text indexing defaults for PostgreSQL have changed; GiST is now the suggested index, as well as storing data in a separate AttachmentsIndex table. Both changes improve

Re: [rt-users] PostgreSQL full-text index default type: GiST or GIN

On Thu, Mar 17, 2016 at 3:29 PM, k...@rice.edu wrote: > Hi, > > I am working on an upgrade from 3.8.x to 4.4.x and I noticed the > following comment in the UPGRADING-4.2 file: > > The full-text indexing defaults for PostgreSQL have changed; GiST is now > the suggested index, as

Re: [rt-users] Order of multiple transactions in request

On 3/14/16 7:29 PM, Matt Zagrabelny wrote: On Mon, Mar 14, 2016 at 1:25 PM, Marcos Orallo wrote: https://metacpan.org/pod/RT::Extension::AjaxPreviewScrips I understand this was integrated into 4.4 core? @BPS, Can you confirm the merge of AjaxPreviewScrips in 4.4? Yes,

[rt-users] rt-ldapimport user updates failing

Hi, rt-dapimport successfully imported users, but user updates fail on subsequent runs with the following error: [23104] [Thu Mar 17 17:12:28 2016] [debug]: User xyz123 already exists as 6, updating their data (/var/www/site_tickets_bio_nyu_edu/rt4/sbin/../lib/RT/LDAPImport.pm:857) [23104] [Thu

[rt-users] Fwd: which Perl version should one use with RT 4.4 on CentOS 6

Hi Jerome, The following google search came back with a tutorial which pretty much describes the type of perl brew install that I carry out for RT. perlbrew "request tracker" howto Best Regards Martin Original Message Subject: [rt-users] which Perl version should one use

[rt-users] which Perl version should one use with RT 4.4 on CentOS 6

Dear Cris Groome, You've wrote this answer: "I upvote Martin's answer. He gave you the version and the proper technique to achieving it." Would you be nice to send me too your "howto" about specific perl install for RT? Regards. -- -- Jérôme Be yourself; everyone else is already taken.

Re: [rt-users] scrip to detect attached zip files

Hi Hugo, The N in Filename is not capitalized in the docs. Try lowercase? ttps://docs.bestpractical.com/rt/4.4.0/RT/Attachment.html#Filename Like so: while(my $attachment = $self->TransactionObj->Attachments->Next) { $RT::Logger->info($attachment->Filename); } On Wed, Mar 16, 2016 at 1:01

Re: [rt-users] PostgreSQL full-text index default type: GiST or GIN

On Thu, 17 Mar 2016 17:47:50 -0500 Matt Zagrabelny wrote: > > I am curious about the benchmarks you used to make this determination? > > In particular, the GIN fastscan option can dramatically improve search > > performance in versions 9.4 and above. Here is a nice discussion:

Re: [rt-users] Fwd: which Perl version should one use with RT 4.4 on CentOS 6

Dear Martin, Jim You're right. Thanks for the link ! Regards Le 16/03/2016 11:02, Jim Brandt a écrit : There is info on options for installing perl in the RT documentation too: https://docs.bestpractical.com/rt/4.4.0/rt_perl.html On 3/16/16 5:44 PM, Martin Wheldon wrote: Hi Jerome, The