Re: [rt-users] Show Ticket Message in Search/Results.html

2016-04-21 Thread Emmanuel Lacour
Le 21/04/2016 15:12, David Schmidt a écrit : > When I list tickets I want to show the first 3 lines of the ticket > message for each ticket. > > I am using the following patch to achieve this, but it is quite a hack. > Can someone recommend a cleaner solution. > > you don't have to patch, you

Re: [rt-users] Centos 7 - Forbidden, You don't have permission to access /rt4 on this server

2016-04-21 Thread Todd Wade
Hello, @Martin provided some advice that needs followed, but here is some additional info as well: On 4/21/16 6:28 AM, Yanni wrote: Under the apache section it talks about "mod_fastcgi" and "mod_fcgid". Do I have these modules? As you are on CentOS 7, you can use yum to find out. This

[rt-users] Show Ticket Message in Search/Results.html

2016-04-21 Thread David Schmidt
When I list tickets I want to show the first 3 lines of the ticket message for each ticket. I am using the following patch to achieve this, but it is quite a hack. Can someone recommend a cleaner solution. local/html/Elements/CollectionList# BEGIN TicketPreview in Search/Results.html

Re: [rt-users] Centos 7 - Forbidden, You don't have permission to access /rt4 on this server

2016-04-21 Thread Martin Wheldon
Hi, You need to firstly pick your deployment method from the web deployment documentation. I go for the nginx option, but I would suggest you use Apache and mod_fastcgi as lots of people on this list seem to be using RT in that manner. The following will install mod_fastcgi on your CentOS

[rt-users] Can't save created chart in My saved searches

2016-04-21 Thread nikola84
Problem is with Privacy field in Saved Charts frame I can't save created chart in My saved searches , only in group searches where user is member of, the same problem is when trying to save created query in My Saved searches, although I discovered a bypass to problem in Query builder section

[rt-users] Centos 7 - Forbidden, You don't have permission to access /rt4 on this server

2016-04-21 Thread Yanni
Hello I'm struggling a lot to understand how to configure Apache for RT. I have gone through the documentation in the "Web deployment" section but I don't understand what am I supposed to do. Under the apache section it talks about "mod_fastcgi" and "mod_fcgid". Do I have these modules? What

Re: [rt-users] RT 4.4 failing to send CC emails

2016-04-21 Thread Luke Hopkins
Yes that was the problem. Removed the lines from my config and it all works now. Thanks On 19/04/2016 16:28, Todd Wade wrote: On 4/19/16 7:34 AM, Luke Hopkins wrote: Apr 19 11:21:34 rt_test sendmail[42]: u3JBLYOs42: u3JBLYOt42: DSN: "OtherRecipients of xx Ticket #402":;...