Re: [rt-users] Problems with external auth and double prompting for authentication

Jim, Found it. There was a random apache process running that was causing the error. Somehow it must have been started by hand. Resulted in odd behaviour as sometimes it would work and sometimes not. Thanks for your help! Kind regards Bart Jim Brandt writes: >

Re: [rt-users] Due dates

I did not select level-xday option when creating a test ticket. When I choose one and it works now. I want to set different default level-xday value for each Queue. I goto queue, edit "Queue2", select level-2days. But when creating ticket, the default option value is still the value which

Re: [rt-users] Problems with external auth and double prompting for authentication

Hi Jim, Thanks for the quick reply. I should have included my apache virtualhost config: Here it is for reference. I did have ldap auth working at one point but it is totally commented out in the config. Apache is apache2 2.4.18-2ubuntu3 amd64 debian

Re: [rt-users] Angular web page breaks when I try to access it from the local/html directory of RT 4.4.2

Hi. I'm still stumped. Here is a function that fails. It's in the angular controller. It works if the page that includes it is outside RT but failes when within RT... I commented out everything but the essential code. function getTableData(data) { console.log(data); // var tickets =

Re: [rt-users] Angular web page breaks when I try to access it from the local/html directory of RT 4.4.2

Thanks Shawn. It is good to know at least that this could work. My problem is that the error I'm getting in the web-development console is pretty useless. It may be difficult to figure out just what's going wrong when I try to access it from the local/html directory in RT. I am including the

Re: [rt-users] Angular web page breaks when I try to access it from the local/html directory of RT 4.4.2

On 2016年5月11日 at 13:54:01, Keith Creasy (kcre...@aph.org) wrote: > Hello. Hi Keith, > We have a similar script, that doesn't use angular.js, that works. > > Any idea if RT is simply not compatible with Angular.js markup? I’ve done some prototyping with Angular (1.x) within RT’s UI and I don’t

[rt-users] Angular web page breaks when I try to access it from the local/html directory of RT 4.4.2

Hello. I have a page that works if I am logged into rT and run it from my local public_html directory. It uses RT 4.4.2, the REST API and Angular.js. https:///~keith/rt-progress.html If I try to run it using a URI like

[rt-users] RT::Authen:ExternalAuth garbles our beautiful German umlauts

Hi, Since migrating from MariaDB, CentOs 6 to PostgreSQL, Ubuntu 14.04 LTS RT::Authen:ExternalAuth garbles our beautiful German umlauts: [24732] [Wed May 11 13:34:00 2016] [debug]: Calling UserExists with $username (horst) and $service (My_LDAP)

Re: [rt-users] Problems with external auth and double prompting for authentication

Browser authentication is typically triggered by an Apache configuration, so if your goal is to have just RT authentication, you might compare your Apache configuration with the example in the docs: https://docs.bestpractical.com/rt/4.4.0/web_deployment.html On 5/11/16 3:50 AM, Bart Bunting

Re: [rt-users] Content search: NOT LIKE

On Wed, May 11, 2016 at 10:43:17AM +, raymond.teunis...@kpn.com wrote: > Hi all, > > There seems to be an issue with the contentsearch in RT, or at least, I'm > experiencing it :) > > When doing a search like : Queue = 'Queuename' AND Status = 'new' AND Content > LIKE 'searchphrase' > >

[rt-users] Content search: NOT LIKE

Hi all, There seems to be an issue with the contentsearch in RT, or at least, I'm experiencing it :) When doing a search like : Queue = 'Queuename' AND Status = 'new' AND Content LIKE 'searchphrase' It works. When doing a search like: Queue = 'Queuename' AND Status = 'new' AND Content NOT

[rt-users] Problems with external auth and double prompting for authentication

Hi everyone, I have been trying to get external authentication with ldapauth and ldapimport working on a brand new rt 4.4 from the latest pull of 4.4-trunk. I have the ldap authentication and rt-ldapimport working correctly against our ldap server. The one issue I can not appear to resolve is

Re: [rt-users] API - Forward/Vb externally

Thanks Brent, We realized that this way is a good way for us to proceed, there were some backwards thinking on the requirements for communication from the CRM. Thank you for the input :-) Regards, Joel Från: Parish, Brent [mailto:bpar...@cognex.com] Skickat: den 10 maj 2016 14:56 Till: Joel

Re: [rt-users] Collect Feedback via CustumField and Link

Hi Keith, In the post you said the feed back recorded in a custom filed of a tickect. How to get it in report according to original ticket, staff, date range? -- View this message in context: http://requesttracker.8502.n7.nabble.com/Collect-Feedback-via-CustumField-and-Link-tp56960p61862.html

Re: [rt-users] Collect Feedback via CustumField and Link

Hi Keith, Can you please give more details on how you do it? like code of "CGI.pm"; Is the form included in the email? How does customer submit the form and how to write the value into database? -- View this message in context: