Re: [rt-users] Applying configuration changes?

2016-08-30 Thread Alex Hall
Okay, that makes more sense. Now I'm back to my FCGI problem: the process spawns, but netstat shows nothing on the address:port I assign when using the command. I can't kill or restart it because it doesn't seem to exist, though I get a success message and can't spawn a new process on that port

Re: [rt-users] Applying configuration changes?

2016-08-30 Thread Jim Brandt
On 8/30/16 9:22 AM, Alex Hall wrote: So doing /etc/init.d/nginx restart is enough to reload RT's configuration as well? Great, that makes things easier. It seems odd, since I thought Nginx (or whatever your server) was separate from RT and needed the middleware of a FastCGI or similar process

Re: [rt-users] Applying configuration changes?

2016-08-30 Thread Alex Hall
So doing /etc/init.d/nginx restart is enough to reload RT's configuration as well? Great, that makes things easier. It seems odd, since I thought Nginx (or whatever your server) was separate from RT and needed the middleware of a FastCGI or similar process to let the two talk. I'm glad I was

Re: [rt-users] Applying configuration changes?

2016-08-30 Thread Jim Brandt
Restarting the server should reload the configuration. To confirm what configuration RT has loaded, you can check the System Configuration page at Admin > Tools > System Configuration. There you can check DatabaseType, DatabaseHost, and other Database configuration. If it's not what you

Re: [rt-users] issue with new search permissions

2016-08-30 Thread aixenv
I figured it out, actually they were tickets that were from no longer existing queues. I bulk moved them to an existing queue and they no longer showed up. On Aug 29, 2016 5:59 PM, "Chris McClement" wrote: > Did you apply the permissions globally or just to the queue? My