Re: [rt-users] constantly seeing error after RT::Extension::Announce

2016-12-16 Thread Todd Wade
On 12/16/16 3:57 PM, Alex Hall wrote: Ever since I installed the RT::Extension::Announce plugin, I've seen an error repeated over and over in the log (hundreds of times). It's always the same: couldn't load custom field by 'announcement groups' identifier Hi Alex, This sounds like you missed

[rt-users] constantly seeing error after RT::Extension::Announce

2016-12-16 Thread Alex Hall
Hi all, Ever since I installed the RT::Extension::Announce plugin, I've seen an error repeated over and over in the log (hundreds of times). It's always the same: couldn't load custom field by 'announcement groups' identifier I have no idea what it means or what the cause is. I've done some

Re: [rt-users] Transaction appears to have no content

2016-12-16 Thread Claude EDUMA
Hi Alex, Thank you for your answer. I have give all right necessery for requestor but i got same issue. I have not modified the scrip. 2016-12-15 22:06 GMT+01:00 Alex Hall : > My immediate thought is a rights problem. If you go to Admin > Global > > Group Rights, click the

Re: [rt-users] Sending E-Mail From Within Custom Scrips

2016-12-16 Thread Thomas Oddsund
Hello Tim, As no one has responded, I'll chime in with my non-canonical(?) way that only requires MIME::Entity. Create a script that fires on whatever condition you wish. In the preparation code, build a MIME::Entity object, and then $mime_object->send. That sends a mail from RT, but doesn't

Re: [rt-users] Searching for tickets with empty CF in RT 4.2.8

2016-12-16 Thread Thomas Oddsund
Hello, Thanks for your response Matt. Unfortunately, that doesn't help, as I have another search for that(new tickets doesn't have any value in the CF, and the CF is set manually once the ticket is taken). Best regards, Thomas Oddsund RT/SDS/USIT Fra: