Sorry,I've solved the problem with the following scrip:
Custom condition: return 1;
Custom action preparation code: return 1;
Custom action cleanup code: $self-TicketObj-SetSubject
('xxx'.$self-TicketObj-Subject);
From: 陈 然 [EMAIL PROTECTED]
To: rt-users@lists.bestpractical.com
Subject
Hi list,
Maybe this question is already in the wiki.I have searched but still didn't
work it out.
I'm using RT 3.4.2.
If my RT receive a mail with text format attachment such as '.doc' or '.txt'
file attachment, it will display attachment content as a part of the mail
content.
My company need
At the right side of the Home page.
- Original Message -
From: Mathew Snyder [EMAIL PROTECTED]
To: rt-users@lists.bestpractical.com
Sent: Wednesday, July 26, 2006 10:14 AM
Subject: [rt-users] default refresh rate
Where do I change the default refresh rate from Don't refresh this
page
Check your global scrips such as On Create
things.
- Original Message -
From:
Wu, Vince
To: rt-users@lists.bestpractical.com
Sent: Thursday, July 20, 2006 10:29 AM
Subject: [rt-users] Cant' send mail when
create an application
I’ve got
Modify rtname in your RT_SiteConfig.pm file
- Original Message -
From: Phillip Jackson [EMAIL PROTECTED]
To: rt-users rt-users@lists.bestpractical.com
Sent: Thursday, June 29, 2006 9:07 AM
Subject: [rt-users] Example.com In Subject Line
This is an elementary question, but after a trip
This works for me:
NameVirtualHost *:80
VirtualHost *:80
ServerAdmin root
# ServerName rt.example.com
ServerName localhost
ServerAlias localhost
# DocumentRoot /var/www/html/
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
# Adding the following for RT (the
Hi,list
I'm wondering wether RT can display rich text in ticket display page and wether
RT can send rich text mail.
I've tried to set Set($PreferRichText, undef);to a true value but my RT seemed
still couldn't be able to display rich text in any display page or mails that
it sent.
Thanks in
I met the same situation a few days ago.
I enabled cookies but it didn't work.
Finally after I checked the setings of my Internet Explore,
I found out that my RT site was blocked by Security and Privacy setings of my
Internet Explore.
I changed those setings back and it worked.
- Original
