[rt-users] RT 3.6.1 Custom Fields - Link Values to, Include Page

Hello All, I was wondering if someone could provide me an example of how the Link Values to, and Include Page works for the Custom Fields withint RT 3.6.1. Ideally, I would like to populate certain CFs with a list of Assets from my Asset Tracker. Or maybe a link to where some

[rt-users] Pulling CF data into AdminCC field

help would be great. Thanks again Ben Blakely ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT

[rt-users] Grabbing CF's from ticket

Hello All, I have a ticket queue with a bunch of CFs wrapped around it. What im trying to do is, on creation of that ticket, I want to dump all the custom field values into the email using a template that creates an approval ticket. All that stuff is done, but im not to sure how to grab

[rt-users] Putting CF Data into CC or AdminCC Field

Hello All, Just wondering if someone can give me some insight on how to put custom field data into the cc or admin cc field. Thank you Ben ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

[rt-users] Setting Status to Open via Template

Hello All, I have an update owner change template, but would like to put a line in there to set the status of the ticket to open. Can someone let me know how this can be done. Thanks Bene ___

RE: [rt-users] Setting Status to Open via Template

I already have a process for owner change, so I might as well just put it into that template. Its much easier for my deployment. -Original Message- From: Roy El-Hames [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 28, 2006 12:25 PM To: Ben Blakely Cc: rt-users@lists.bestpractical.com

[rt-users] Making a CF a required field

Hello All, Im wondering if there is a way to make a custom field a required entry/selection when creating a ticket. Does anyone know if this is possible? Thanks, Ben ___