Has anybody here looked at integrating RT and QuickBooks?
Right now, when we create / edit tickets we have a CF for Billable/No Charge
and Invoice #'s and use Searches to show all resolved tickets without an
invoice number.
Once they're invoiced we add an invoice number and the ticket
[...] [Search]
The Search buttons would direct to a search where the custom field was = the
input value.
I'm just not sure where to start adding a new element.
Anyone have an example or pointers?
Chad Osmond
chad.osm...@compfitness.commailto:chad.osm...@compfitness.com
Technical Support
But I'd like to re-write the subject with some of the information
contained in the custom fields..
I assume it's a Scrip, On Create, running after our ExtractCF scrip...
Yes, it's an On Create with a User Defined action, Prepare would be 1; and
Commit would call
an example on how to do this?
I assume it's a Scrip, On Create, running after our ExtractCF scrip...
Thanks,
Chad Osmond
message and click a macro button, which would
post the mail data to the perl script, which created the ticket, but something
was off and I'm not proficient in perl enough to debug it inside the MIME
module.
Thanks,
Chad Osmond
chad.osm...@compfitness.commailto:chad.osm...@compfitness.com
Not really true, PAE has been in since 2.2.23 and allows addressing up to 64GB
of RAM in Linux in a 32 bit system..
From: rt-users-boun...@lists.bestpractical.com
[rt-users-boun...@lists.bestpractical.com] On Behalf Of
ronald.higg...@gmail.com
Hi,
Firstly, I'm just getting back into RT after changing jobs, so It's been
4 years since I started to work on customizing RT.
We run a IT services company, and we're looking for a nice easy way to
track mileage on a ticket transaction.
What I'd envisioned is inside a ticket transaction,
