Re: [rt-users] How to customize/redirect default Logout Page?

? (if it's apache, sudo service apache2 restart) -Have you cleared your browser cache? These are the first places I'd look if applied changes are not being reflected. Regards Regards Chris O'Kelly Systems Web Administrator Minecorp Australia P: 07 3723 1000 M: 0450 586 190 Minecorp Australia 37

Re: [rt-users] URL Error after upgrading to rt4

) Regards Regards Chris O'Kelly Systems Web Administrator Minecorp Australia P: 07 3723 1000 M: 0450 586 190 Minecorp Australia 37 Murdoch Circuit Acacia Ridge QLD 4110 www.minecorp.com.au Sent Via a Mobile Device. -Original Message- From: rt-users-boun...@lists.bestpractical.com

Re: [rt-users] How to Integrate request tracker 4.0.8 with Active directory 2008

googling Request Tracker Active Directory, so I figured you've already seen it. Regards Chris O'Kelly Web Administrator Minecorp Australia 37 Murdoch Circuit Acacia Ridge QLD 4110 minecorp.com.auhttp://www.minecorp.com.au P: 07 3723 1000 M: 0450 586 190 E: chris.oke

Re: [rt-users] Apache taking up too much CPU

? Should I go for a manual install of 4.0.7? Thanks, BS Final RT training for 2012 in Atlanta, GA - October 23 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs Regards Chris O'Kelly Web Administrator Minecorp Australia P: 07 3723 1000 M: 0450 586

Re: [rt-users] A ticket's life through multiple queues

. My questions... Is this a common scenario? How do other institutions deal with this kind of issues? For statistical purposes, do you assign the ticket to a given queue before closing it? Thanks, Giuseppe - -- Regards Chris O'Kelly Web Administrator Minecorp Australia P: 07 3723 1000 M

Re: [rt-users] Cross site request forgery

Internet Explorer (http://answers.microsoft.com/en-us/ie/forum/ie8-windows_7/ie-8-fails-to-pass-the-http-referer-on-many/6f217b05-e9b8-409a-9447-78f0741d0f55) :p. Chris O'Kelly Web Administrator Minecorp Australia 37 Murdoch Circuit Acacia Ridge QLD 4110 minecorp.com.auhttp://www.minecorp.com.au

Re: [rt-users] Admin changing user passwords.

Hi, What version of RT are you using? For us it requires that root enters their own password to change a user password (4.07). Regards Regards Chris O'Kelly Web Administrator Minecorp Australia P: 07 3723 1000 M: 0450 586 190 Minecorp Australia 37 Murdoch Circuit Acacia Ridge QLD 4110

[rt-users] Alfresco integration

the non-AD groups synced between RT and Alf feels like a nightmare waiting to happen. So does anyone see an easier way to figure this out? I am leaning towards the former of the two options above but I am just getting my foot into the perl pool so I am not sure how successful I'll be. Regards Chris

Re: [rt-users] Alfresco integration

statement right before the loc call in Tickets_SQL.pm to log the value of $Self-OriginalUser-Id and it always logs a value (my id, fwiw) so as far as I can tell there is an OriginalUser property. Any thoughts? Chris O'Kelly Web Administrator Minecorp Australia 37 Murdoch Circuit Acacia Ridge QLD

Re: [rt-users] Alfresco integration

this functionality will only be accessible in scripts that I have created and setup to use RestUser. I'd very much appreciate, if anyone can see any further security holes or other bugs with what I've done, if you'd let me know. Regards Chris O'Kelly Web Administrator Minecorp Australia 37

Re: [rt-users] Users Autocomplete not working 4.0.7?

Chris O'Kelly Web Administrator Minecorp Australia P: 07 3723 1000 M: 0450 586 190 Minecorp Australia 37 Murdoch Circuit Acacia Ridge QLD 4110 www.minecorp.com.au Sent Via a Mobile Device.

Re: [rt-users] Users Autocomplete not working 4.0.7?

to leave anything out that might help you. HTH Regards Chris O'Kelly Web Administrator Minecorp Australia P: 07 3723 1000 M: 0450 586 190 Minecorp Australia 37 Murdoch Circuit Acacia Ridge QLD 4110 www.minecorp.com.au Sent Via a Mobile Device. -Original Message- From: rt-users-boun