tickets requested by any of his email addresses. It
would probably be nice to have the same password for all email accounts,
though that part isn't necessary.
A big +1 on that. My users unfortunately have 4 possible derivations of
their address and I can't force them to pick just one.
--
Dale
searching the
archives for an answer. Maybe I'll find the answer shortly. :)
Here's my post on the issue previously.
http://lists.bestpractical.com/pipermail/rt-users/2006-October/042302.html
I really want to be able to do this before I'll upgrade.
--
Dale Bewley - Unix Administrator - Shields
and Unowned Tickets to show custom fields.
Clicking Edit above the Unowned Tickets display on the At A Glance
Page when logged in as root and adding custom fields also does not
appear to modify the display for all other users.
--
Dale Bewley - Unix Administrator - Shields Library - UC Davis
GPG
On Thu, 2006-12-21 at 19:35 -0500, Jesse Vincent wrote:
On Thu, Dec 21, 2006 at 04:35:06PM -0800, Dale Bewley wrote:
On Thu, 2006-12-21 at 19:24 -0500, Jesse Vincent wrote:
3.6.3 lets the admin customize the RT at a glance view ;)
Configuration - Global - RT At A Glance
Lets me decide
, the email gateway, etc.
BTW, the same SRPM builds 3.6.1 just fine if you grab the source.
--
Dale Bewley - Unix Administrator - Shields Library - UC Davis
GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583 B098 A0F3
signature.asc
Description: This is a digitally signed message part
On Fri, 2006-10-06 at 11:03 -0700, Dale Bewley wrote:
RT 3.6.1.
I've changed my default search results to include some custom fields by
modifying $DefaultSearchResultFormat in RT_SiteConfig.pm.
Additionally, I want to change the default format on the at a glance
page to include these fields
a tweak to this method?
--
Dale Bewley - Unix Administrator - Shields Library - UC Davis
GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583 B098 A0F3
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Description: This is a digitally signed message part
___
http
'
+ path = 'http://server.elsewhere.foo/help/'
};
} else {
$tabs-{C} = { title = loc('New ticket'),
8-- snip --8--
Results in a link like
http://rtserver/rtpath/http://server.elsewhere.foo/help/
How can I like to an absolute URL?
--
Dale Bewley
