On Wed, 2007-05-02 at 10:29 -0400, Jon Daley wrote: > I'd like to be able to merge users, so someone can respond with > any of the email addresses that he has, and they are all treated as the > same email address - ie. no reply to his other email address, if he logs > in, he will see all tickets requested by any of his email addresses. It > would probably be nice to have the same password for all email accounts, > though that part isn't necessary.
A big +1 on that. My users unfortunately have 4 possible derivations of their address and I can't force them to pick just one. -- Dale Bewley - Unix Administrator - Shields Library - UC Davis GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583 B098 A0F3 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
