Hi,
I'm having this same problem or at least an extremely similar one. Were you
ever able to solve this?
Thanks!
--
Daniel Farst
IT Support Coordinator
College of Arts and Sciences
Case Western Reserve University
daniel.fa...@case.edu
On Tue, Mar 27, 2012 at 2:12 PM, JP White wrote:
know much about Perl or if the charting functionality in RT is even
extensible but maybe a fake "chart" can be built that would be displayed in the
dropdown with Bar & Pie that would just do those calculations..
- Dan
--
Daniel Farst
IT Support Coordinator
College of Arts and Scienc
tickets
returned by a saved search (e.g. average value of the cost of orders from user
'abc', sum of the cost of orders where custom field Order_Status = Shipped,
etc.). Is this doable by RT? Is there an extension that does this that I would
need to install?
Thanks!
--
Daniel Fa
instead of "ShowPriority". When I click create
however I get another error: "Queue could not be loaded".
Other than that this looks awesome!
- Dan
--
Daniel Farst
IT Support Coordinator
College of Arts and Sciences
Case Western Reserve University
daniel.fa...@case.edu
o
We use external auth with LDAP and it opens and immediately crashes for me.
In my Apache logs, I see two attempts to connect with my username and password
in cleartext *shudders*
--
Daniel Farst
IT Support Coordinator
College of Arts and Sciences
Case Western Reserve University
Public key on
side of it.
Regarding the textarea tags, the section id="...-Values" needs to be added to
the 2 existing textarea tags. For me they were on lines 66 and 69 of the
EditCustomFieldWikitext file. I inserted the id section after Rows and before
Name.
- Dan
--
Daniel Farst
IT Support Coordinator
You'll want to look into the ExternalAuth extension for RT
(http://wiki.bestpractical.com/view/ExternalAuth). It supports login via LDAP.
- D
--
Daniel Farst
IT Support Coordinator
College of Arts and Sciences
Case Western Reserve University
--
Thursday,
