Using RT 3.8.2 and BlackBerry OS 5 Whenever I try to display a ticket I'm getting an error saying
could not find component for path '/Ticket/Elements/ShowPriority' When creating a new ticket, I get a similar error message except it says "EditTransactionCustomFields" instead of "ShowPriority". When I click create however I get another error: "Queue could not be loaded". Other than that this looks awesome! - Dan -- Daniel Farst IT Support Coordinator College of Arts and Sciences Case Western Reserve University [email protected] o: 216.368.2375 m: 216.334.9146 Public key on keyserver.pgp.com ---------------------------------- Thursday, August 5, 2010, 5:08:31 PM, Jesse Vincent wrote: ---------------------------------- > Over the past few weeks, I've been spending my time putting together an > initial implementation of a modern phone-friendly interface for RT. > We've just published the source code to > http://github.com/bestpractical/rt-extension-mobileui and it will show > up at http://search.cpan.org/dist/RT-Extension-MobileUI in the very > near future. > This is very much an initial release and I know there are things that > need improvement, though I'd greatly appreciate feedback to help figure > out what those improvements should be. > We've tested this new UI on the iPhone, Android 2.x, BlackberryOS 4.5 > and 5.0, Kindle 2.5 and in a number of desktop browsers. We've only > tested this on a recent RT 3.8, but it _should_ work on older versions > of RT. Reports of failures on 3.6.x or 3.8.x would be much appreciated. > Once you install the extension, you can have a look around from your > desktop browser by visiting /m on your RT server. The Mobile UI tries > pretty hard to detect mobile browsers and push them to the mobile login > page, though there's a link to get back to the full UI if it gets your > browser wrong. > Right now, the mobile interface supports: > External Authentication > Regular RT Login > Creating Tickets > Search (using the same "Simple Search" as the main UI) > Display of saved searches > Ticket display > Ticket comment/reply > Ticket history > Attachment download > > You can see some screenshots at http://blog.bestpractical.com/ > -Jesse
pgpAdl43BCU5u.pgp
Description: PGP signature
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
