[rt-users] Sorting Saved Reports on Custom Fields

gives the tickets in ID order even though I've specified a different order. Is there a step that I have skipped? Thanks. Darren Darren Ellis [EMAIL PROTECTED] Office: (207) 376-0137, x2201 Mobile: (207) 841-4000 -- This message has been scanned for viruses and dangerous content by M

[rt-users] ExtractCustomField Regexp Help Needed

Values Template:CFExtract Stage: TransactionCreate I do have one working that simply grabs a number from the subject line, so I believe that the ExtractCustomField add-on is working properly. Could some kind regexp/rt expert point me in the right direction? Thank you. Darren Darren E

[rt-users] Search Custom Field for Today's Date

Hi All, I am using RT 3.6.4 on CentOS 5.0. Everything stock seems to be working fine. I've defined a few custom fields, one of which I am using as an appointment date field. I would like to create a saved search called "Today's Assignments" that automatically searches the date field for

[rt-users] URI::_generic problem with 3.6.3

g the ticket starts the update, but generates the same error when the Update button is pressed. I've pasted in sanitized supporting information below the error. Thanks for any help/advice you can offer. Darren Ellis error: Can't locate object method "host" via package &quo

[rt-users] RT 3.6.3 No Saved Searches

Hi All, As the root user, I do have a list of saved searches on RT At A Glance, but as my regular user I do not. I started this morning with 3.6.1 and upgraded successfully to 3.6.3. Is there a configuration change I need to make? Thanks. Darren Ellis [EMAIL PROTECTED] Office: (207) 737