Re: [rt-users] How to change display columns for "highest prioirty tickets I own"

2009-06-27 Thread David Niemeijer
are to be able to edit the columns for the My Tickets, or other RT at a glance boxes/elements? I can't seem to figure that out. david. > > David Niemeijer wrote: >> I have search the archives and looked at the manual, but can't seem >> to figure out h

[rt-users] How to change display columns for "highest prioirty tickets I own"

2009-06-27 Thread David Niemeijer
I have search the archives and looked at the manual, but can't seem to figure out how I can change what columns are shown in " 10 highest prioirty tickets I own" on the RT at a glance page such that it affects all users. I was able to change it for root, but a change made by tapping the edi

Re: [rt-users] Article creation permissions issue with RTFM

2009-06-21 Thread David Niemeijer
Ok, I found the solution to my earlier question. I needed to also add the ModifyArticleTopics right to the Group rights. That resolved the permission denied error. david.___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community

[rt-users] Article creation permissions issue with RTFM

2009-06-20 Thread David Niemeijer
Hi, I have just added RTFM (RTFM-2.4.2) to my RT install (rt-3.8.3) and everything seems to work pretty well except for one issue. When I try to add a new article to class X I get a permission denied result after entering the basics, contents, topics and pressing Create. This is for a user