Re: [rt-users] Stop RT for Backupprocess

-delete -- Fernando Frota Machado de Morais Divisao de Redes de Comunicacao Centro de Computacao Universidade Federal de Minas Gerais Brasil Tel. +55(31)3409.4007 Fax. +55(31)3409.4004

[rt-users] How to include ticket id of another RT to local RT ticket subject

Hello, does anyone have a script to or knows how to include ticket id of another RT into local ticket subject when the other RT is replying to a message sent by my RT? -- Fernando Frota Machado de Morais Divisao de Redes de Comunicacao Centro de Computacao

Re: [rt-users] How to include ticket id of another RT to local RT ticket subject

RT 3.8.0 I need to extract subject tags from external RTs and include them (or the new ones) into my ticket subject, to avoid creation of new tickets when one RT answer to another. -- Fernando Frota Machado de Morais Divisao de Redes de Comunicacao Centro de Computacao

[rt-users] Problem with Charset after migrating from 3.8.0 to 3.8.2

Machado de Morais Divisao de Redes de Comunicacao Centro de Computacao Universidade Federal de Minas Gerais Brasil Tel. +55(31)3409.4007 Fax. +55(31)3409.4004 ___ http://lists.bestpractical.com/cgi-bin/mailman

Re: [rt-users] Desperatetly seeking help with login issue!!!

$WebSessionClass $WebSessionClass is the class you wish to use for managing Sessions. It defaults to use your SQL database, but if you are using MySQL 3.x and plans to use non-ascii Queue names, uncomment and add this line to RT_SiteConfig.pm will prevent session corruption. #

Re: [rt-users] Upgrading to 3.8.0: schema.mysql, column_info selection problem

Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Fernando Frota Machado de Morais IR Team - Divisao de Redes de Comunicacao

Re: [rt-users] testing the ability for RT to sendmail

/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Fernando Frota Machado de Morais IR Team - Divisao de Redes de

Re: [rt-users] Intergrating wo MS Exchange

secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Fernando Frota Machado de Morais Divisao de Redes de Comunicacao Centro de Computacao Universidade Federal de Minas Gerais Brasil Tel. +55(31)3409.4007 Fax

Re: [rt-users] RT 4

-- Fernando Frota Machado de Morais IR Team - Divisao de Redes de Comunicacao Centro de Computacao Universidade Federal de Minas Gerais Brasil Tel. +55(31)3499.4007 Fax. +55(31)3499.4004 /\ \ / Campanha da fita ASCII - contra mail html X ASCII ribbon

Re: [rt-users] RT 4

a hard copy summary of a ticket. Something that generally fits on one page and gives an overview of the problem and solution (if there is one). -- Fernando Frota Machado de Morais IR Team - Divisao de Redes de Comunicacao Centro de Computacao Universidade Federal

Re: [rt-users] RPM installation of RT - missing perl modules

Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Fernando Frota Machado de Morais IR Team - Divisao de Redes de Comunicacao

Re: [rt-users] RT Permissions

303-684-4100 Fax [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] DigitalGlobe (r), An Imaging and Information Company http://www.digitalglobe.com http://www.digitalglobe.com - -- Fernando Frota Machado de

Re: [rt-users] RPM installation of RT

/Bundle/DBD/ mysql.pm to /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/DBD/mysql.pm That's wrong. Bundle::DBD::mysql is not DBD::mysql. -- Fernando Frota Machado de Morais IR Team - Divisao de Redes de Comunicacao Centro de Computacao Universidade

Re: [rt-users] Migrate RT database when $rtname has changed

PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Fernando Frota Machado de Morais Divisao de Redes de Comunicacao Centro de Computacao Universidade Federal de Minas Gerais Brasil

Re: [rt-users] Which Linux distribution recommended?

Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Fernando Frota Machado de Morais IR Team - Divisao de Redes de Comunicacao Centro de Computacao Universidade