Re: [rt-users] RTFM_TicketCreate unprivileged users cannot see Articles in RT self help portal

2009-03-23 Thread Gregor Huber
? I've already read the manual :-) -Original Message- From: Gregor Huber Sent: Friday, March 20, 2009 3:38 PM To: 'rt-users@lists.bestpractical.com' Subject: RE: RTFM_TicketCreate unprivileged users cannot see Articles in RT self help portal Hello All, Has anyone any experience

Re: [rt-users] RTFM_TicketCreate unprivileged users cannot see Articles in RT self help portal

2009-03-20 Thread Gregor Huber
Hello All, Has anyone any experience on this? Please help if possible :-) -Original Message- From: Gregor Huber Sent: Wednesday, March 18, 2009 7:14 PM To: 'RT-Users@lists.bestpractical.com' Subject: RTFM_TicketCreate unprivileged users cannot see Articles in RT self help portal

[rt-users] RTFM_TicketCreate unprivileged users cannot see Articles in RT self help portal

2009-03-18 Thread Gregor Huber
Sorry to bother.  I think this might be user error since I did not see much posted under this subject.  Help would be appreciated. Summary:  Installed RTFM.  I can see RTFM and add articles as privileged user.  An unprivileged user cannot see RTFM articles after enabling RTFM_TicketCreate.