Re: [rt-users] RT loses MySQL connection

2013-11-25 Thread Jay Christopherson
...@rice.edu wrote: On Sat, Nov 23, 2013 at 08:35:06AM -0800, Jay Christopherson wrote: Interestingly, adjusting the wait_timeout to the default (8 hours) worked great - for 8 hours. After that 8 hours, RT once again lost all connectivity to the database. Running a show processlist

Re: [rt-users] RT loses MySQL connection

2013-11-23 Thread Jay Christopherson
fixed it - for now. I am not sure how RT does connection handling, but it seems like it should attempt to reconnect? On Fri, Nov 22, 2013 at 8:32 AM, Jay Christopherson jc.listm...@gmail.comwrote: Ken, thanks for the suggestion/reminder - I cribbed a my.cnf file from another database I setup. I

Re: [rt-users] RT loses MySQL connection

2013-11-22 Thread Jay Christopherson
:37 AM, k...@rice.edu k...@rice.edu wrote: On Thu, Nov 21, 2013 at 06:05:23PM -0800, Jay Christopherson wrote: No, no entries beyond the startup messages. I thought maybe there would be some connection errors (a flush-hosts situation or something), but nothing. On Thu, Nov 21, 2013

[rt-users] RT loses MySQL connection

2013-11-21 Thread Jay Christopherson
I just installed a new instance of RT (4.2.1). I've been using RT for quite a long time now, through a lot of different versions, but this is a new issue for me. Everything starts up fine, but after about 10 minutes or so, it loses connection to MySQL. It can only be recovered by resarting the

Re: [rt-users] RT loses MySQL connection

2013-11-21 Thread Jay Christopherson
No, no entries beyond the startup messages. I thought maybe there would be some connection errors (a flush-hosts situation or something), but nothing. On Thu, Nov 21, 2013 at 6:02 PM, Alex Vandiver ale...@bestpractical.comwrote: On Thu, 2013-11-21 at 15:20 -0800, Jay Christopherson wrote: I

[rt-users] RT4.0.6/Nginx = Blank Page

2012-07-02 Thread Jay Christopherson
I've installed RT4.0.6 on CentOS 6.2 (default install). I've never had a problem with previous versions of RT running on Apache, but in this case, Nginx/PHP-FPM is the setup. I already have two applications running fine under that setup. I installed RT4, resolved all the dependencies

[rt-users] Overriding FriendlyFromLineFormat per Queue

2010-05-19 Thread Jay Christopherson
Hi- Is there a way to override the FriendlyFromLineFormat on a per queue basis? In general, the %s via FT is fine, but for one queue, I'd like to be able to have the format be more generic, a la Support via FT or something. I can see how to override it via RT_SiteConfig for the entire