PM
To: Joe Charbonneau
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] tickets replied to or created via email taking
long time to be created
Run it in debug mode, like the following as an example. That may
reveal the problem.
echo this is a test ticket | /opt/rt3/bin/rt-mailgate
To: Joe Charbonneau; rt-users@lists.bestpractical.com
Subject: RE: [rt-users] outside email
What version of RT are you running? How did you install it and have you
made any modifications to it since the install? I can't remember if RT
creates non privileged users by default when a ticket is create via
3.6.3 this is a new issue we are trying to get customers to send us
trouble tickets
-Original Message-
From: Eli Altman [mailto:[EMAIL PROTECTED]
Sent: Friday, October 24, 2008 12:02 PM
To: Joe Charbonneau; rt-users@lists.bestpractical.com
Subject: RE: [rt-users] outside email
What
is possible and I suppose you could
attempt and install of the plugin into your installation. It just might
get messy.
-Original Message-
From: Joe Charbonneau [mailto:[EMAIL PROTECTED]
Sent: Friday, October 24, 2008 10:06 AM
To: Eli Altman
Subject: RE: [rt-users] outside email
Sorry about
