[rt-users] (no subject)

2011-10-02 Thread José Gregorio Díaz Unda
password Enviado desde mi dispositivo movil BlackBerry® de Digitel. RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29,

[rt-users] (no subject)

2011-10-02 Thread José Gregorio Díaz Unda
password Enviado desde mi dispositivo movil BlackBerry® de Digitel. RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29,

[rt-users] Delete reminders

2011-03-15 Thread José Gregorio Díaz Unda
Hi all and thanks in advance. How can I delete reminders in RT 3.6.8 ? Debian Lenny with RT working like a charm. Thanks again. José Gregorio. Enviado desde mi dispositivo movil BlackBerry® de Digitel.

Re: [rt-users] Respond on Correspond appears to not be working

2011-03-13 Thread José Gregorio Díaz Unda
the issue was when you uncover it! José, The right is called ShowOutgoingEmail. Best, Mike 2011/3/11 José Gregorio Díaz Unda xt4...@yahoo.com Hi Thane. If you restart the webserver the problem still remains? José. P.D.: which rithts must be enabled to show the outgoing email messages

Re: [rt-users] Respond on Correspond appears to not be working

2011-03-11 Thread José Gregorio Díaz Unda
Hi Thane. If you restart the webserver the problem still remains? José. P.D.: which rithts must be enabled to show the outgoing email messages? Enviado desde mi dispositivo movil BlackBerry® de Digitel. -Original Message- From: Walkup, Thane twal...@sccd.ctc.edu Sender:

Re: [rt-users] how to check if can receive email from special domain

2011-01-21 Thread José Gregorio Díaz Unda
Hi, We have a similar problem but with all domains. Check if in the history of a ticket is the message out going email recorded or something like that is inmmediatly after a new ticket creation or a reply to requestor. Another trick could be restart webserver and see what happen. José