Thank you for your reply.
I have gone to the 'Global' 'Scrips' from 'Configuration'. Scrip 9 (and
indeed scrip 1) had 'On Resolve' and the Action was BLANK from the
drop down list. I have selected 'Notify Owner as Comment' and selected
'Submit'.
Is this all I have to do, is this correct? Is
Dear list,
RT v3.4.1 installed
on Debian 'Sarge' 3.1.
Ihave inherited an RTsystem that I have little
understanding. I have noticed the following error logged in the apache-ssl
error.log. Could someone please give me a clue as to my best course of
action to remedy this error?
Many thanks
