seeing this? With 3.8.6 or any other version of
RT?
I saw this issue a few times on RT 3.8.2 . However it doesn't happen
often, and I can't think of a way to catch it. I believe, the issue
appeared after we upgraded from 3.6.5 .
--
Leonid Mamchenkov
for
today). The output of GNU diff is very easy to parse and act upon.
(hint: when using this tool, go for unified diff output - it's even
easier to parse).
--
Leonid Mamchenkov
http://mamchenkov.net
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a lot for your reply. That gives so much to think about! I'll
definitely dig deeper into it too.
--
Leonid Mamchenkov
http://mamchenkov.net
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to store
additional information. Then all requests from the client are created
as child tickets, so that you can have a clear picture of what's going
on by looking at the links of the client ticket.
--
Leonid Mamchenkov
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Leonid Mamchenkov
http://mamchenkov.net
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