We use both option #1 and #2 suggested by Ram below.
Martin Criminale
University of Washington Information School IT
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of
Ram
Sent: February 24, 2016 11:10 AM
To: rt-users <rt-users@lists.bestpractical.com>
Subje
Kobus,
Turns out adding an entry to the aliases file was the trick. Much appreciated.
From: Kobus Bensch <kobus.ben...@trustpayglobal.com>
Sent: Monday, November 30, 2015 2:04 PM
To: Martin Criminale; rt-users@lists.bestpractical.com
Subject: Re: [rt
settings for this new queue are identical to queues that work.
Can anyone let me know what to look for or how to troubleshoot this?
Thanks,
Martin Criminale
University of Washington Information School IT
