[rt-users] Signatures

2011-11-09 Thread Matthew Hattersley
Does anyone know of a way, wherein the Signatures get added to Correspondence but not Comments? We tend to use comments for internal updates and our signature is massive, thus the need to cut down on line noise. RT Training Sessions (http://bestpractical.com/services/training.html)

Re: [rt-users] Signatures

2011-11-09 Thread Matthew Hattersley
Thanks -kevin Kind regards, Matthew Hattersley Technical Director Vaioni - Extraordinary Convergence 14 Leslie Hough Way Manchester Lancashire M6 6AJ Tel: 0870-160-0650 Ext 201 Mobile: 07852987991 Fax: 0870-160-0651 Email: mailto:matthew.hatters...@vaioni.com Web: http

Re: [rt-users] Recovering RT data base

2011-03-09 Thread Matthew Hattersley
/Exhibitor_List_North.cfm#Exhibitor_285 http://www.cbawards.co.uk/Reader_Vote_3.cfm http://www.vaioni.com/ Matthew Hattersley Email: mailto:matthew.hatters...@vaioni.com Mobile: Address: 14 Leslie Hough Way Manchester Lancashire M6 6AJ Tel

Re: [rt-users] Stop RT for Backupprocess

2011-02-22 Thread Matthew Hattersley
. http://www.vaioni.com/ http://www.convergencesummit.co.uk/Exhibitor_List_North.cfm#Exhibitor_285 http://www.cbawards.co.uk/Reader_Vote_3.cfm Matthew Hattersley Email: mailto:matthew.hatters...@vaioni.com Mobile: Address: 14 Leslie Hough Way Manchester Lancashire

Re: [rt-users] Help on discouraging migration to Remedy

2011-01-12 Thread Matthew Hattersley
It's either that or implement Remedy with extreme lacklustre and clap slowly when one of the bosses complains that 'x' feature is missing. Kind Regards, Matthew Hattersley Email: mailto:matthew.hatters...@vaioni.com Mobile: Address: 14 Leslie Hough Way Manchester

[rt-users] RT Front end cluster

2010-11-02 Thread Matthew Hattersley
. Cheers Mat Kind Regards, Matthew Hattersley Email: mailto:matthew.hatters...@vaioni.com Address: 14 Leslie Hough Way Manchester Lancashire M6 6AJ Tel: 0870-160-0650 Ext 201 Fax: 0870-160-0651 Web: http://www.vaioni.com http://www.vaioni.com/vaioni-comms-business-finalist-2010