It's either that or implement Remedy with extreme lacklustre and clap slowly when one of the bosses complains that 'x' feature is missing.
Kind Regards, Matthew Hattersley Email: mailto:[email protected] Mobile: Address: 14 Leslie Hough Way Manchester Lancashire M6 6AJ Tel: 0870-160-0650 Ext 201 Fax: 0870-160-0651 Web: http://www.vaioni.com http://www.vaioni.com/vaioni-comms-business-finalist-2010 The information transmitted in and with this email is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Statements and opinions expressed in this e-mail may not represent those of the Company. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender immediately and delete the material from any computer. Please also note, Vaioni filter incoming email for spam and inappropriate words. Unfortunately this does mean that sometimes genuine messages can be filtered out. Although we take measures to recover such messages, it must not be assumed that an email has been received by us and important communications should always be followed up by a phone call, fax or printed copy. ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Josh Narins Sent: 12 January 2011 20:13 To: [email protected] Subject: Re: [rt-users] Help on discouraging migration to Remedy Another couple things, Remedy is propriety and inflexible, RT is infinitely malleable. And Remedy works well with... wait for it... ClearCase! RT with subversion. You didn't mention which you were using. Then buy some books on Remedy, put them in a stack, and say "Well, who do I bill for the time to read these?" Generally, however, if management is set on doing something, you have to make them think it was their idea not to, right? Judo. Josh Narins Director of Application Development SeniorBridge 845 Third Ave 7th Floor New York, NY 10022 Tel: (212) 994-6194 Fax: (212) 994-4260 Mobile: (917) 488-6248 [email protected] seniorbridge.com <http://www.seniorbridge.com/> SeniorBridge<http://www.seniorbridge.com/images/seniorbridgedisclaimerTA G.gif> ________________________________ SeniorBridge Statement of Confidentiality: The contents of this email message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. Any dissemination, distribution or copying of this email by an unintended or mistaken recipient is strictly prohibited. In said event, kindly reply to the sender and destroy all entries of this message and any attachments from your system. Thank you. From: [email protected] [mailto:[email protected]] On Behalf Of Kenneth Crocker Sent: Wednesday, January 12, 2011 3:08 PM To: [email protected] Subject: Re: [rt-users] Help on discouraging migration to Remedy Guadagnino, Wouldn't it be better to provide a list of their requirements and show how, by its flexible design, RT meets those requirements better than Request? Kenn LBNL On Wed, Jan 12, 2011 at 3:49 AM, Guadagnino Cristiano <[email protected]> wrote: Hi all, unfortunately it seems my bosses are determined to migrate away from RT to Remedy. I am equally determined to show them they took the wrong decision. Let alone the obvious argument that RT is free, could you help me gather documentation on companies (best if BIG companies) migrating AWAY from Remedy? It does not matter if they are migrating to RT, though it would abviously be better. I did my homework and already sent some evidence, but there may be more publically redistributable documents that are not available on the web. Thank you in advance. Bye Cris
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