[rt-users] RT message replies apear as an attach on Horde

2007-05-11 Thread Pedro Santa
Hi list! My RT replies appear as an (text/html) attachment on Webmail Horde. I want them to display right on the message. Does anyone knows how to do that, or, in alternative, how to put RT sending plain text? My RT is 3.4.1 and my Horde is 3.1.1. Thankfully. The best regards. Pedro Machado

[rt-users] Still lots of Spam hitting RT after filtering via Procmail/Spamassasin/Rules Du Jour

2007-05-10 Thread Pedro Santa
Hi list! My RT instance still receives lots of SPAM even with procmail filtering, with Spamassasin updated with rules du jour script. My procmail logs show that some of the mail is filtered but still gets trough lots of spam. Any suggestions. Thanks in advance. Pedro Machado Santa RT 3.4.1

Re: [rt-users] RT-Extension-ResetPassword

2007-05-07 Thread Pedro Santa
Hi list! On 04/05/07, Kevin Falcone [EMAIL PROTECTED] wrote: svn co svn://svn.bestpractical.com/RT-Extension-ResetPassword No password required -kevin Thanks Kevin, but I got it working by folowing the instructions on the wiki rather than acessing the svn, but is always good know to access

[rt-users] RT replies apear as text/html attach on Horde

2007-05-07 Thread Pedro Santa
Hi list! I think the subject pretty much says it all. The replies appear as attachments (text/html) on the Horde Webmail. On my Outlook, they look just fine. Does someone knows how can I put this right and display the messages properly on Horde? My RT is 3.4.1 and my Horde is 3.1.1.

[rt-users] RT replies apear as text/html attach on Horde

2007-05-07 Thread Pedro Santa
Hi list! I think the subject pretty much says it all. The replies appear as attachments (text/html) on the Horde Webmail. On my Outlook, they look just fine. Does someone knows how can I put this right and display the messages properly on Horde? My RT is 3.4.1 and my Horde is 3.1.1.

Re: [rt-users] RT 4

2007-05-01 Thread Pedro Santa
Hi Jesse! Here it goes then... :) - Tickets Moderation!!: Even with spamfilters some spam still reaches RT. So, in order to have a clean RT I would like to have an moderation interface similar to mailman's approval/moderation interface. Something like, Tickets waiting for moderation. This would

[rt-users] Help on getting RT-Extension-ResetPassword from BestPractical SVN

2007-05-01 Thread Pedro Santa
Hi all! Could someone help me to get/checkout RT-Extension-ResetPassword from Best Practical SVN, wich is documented here: http://wiki.bestpractical.com/index.cgi?PasswordReminder Which is the URl of the repository? It needs a password? I tried out but always got failed attempts and 405

[rt-users] Help getting RT-Extension-ResetPassword from BestPractical SVN

2007-05-01 Thread Pedro Santa
Hi all! Could someone help me to get/checkout RT-Extension-ResetPassword from Best Practical SVN, wich is documented here: http://wiki.bestpractical.com/index.cgi?PasswordReminder Which is the URL of the repository? It needs a password? I tried out but always got failed attempts and 405

[rt-users] RT-Extension-ResetPassword

2007-05-01 Thread Pedro Santa
Hi all! Could someone help me to get/checkout RT-Extension-ResetPassword from Best Practical SVN, wich is documented here: http://wiki.bestpractical.com/index.cgi?PasswordReminder Which is the URL of the repository? It needs a password? I tried out but always got failed attempts and 405

[rt-users] $EmailSubjectTagRegex on 3.4.1?

2007-04-30 Thread Pedro Santa
Hi all! I've renamed my RT instance, and I've looked at http://wiki.bestpractical.com/index.cgi?RenameInstance But for version 3.4.1 does not seem to have a $EmailSubjectTagRegex value. Any suggestions so RT will catch replies with old rtname? Thanks in advance. Pedro Machado Santa

Re: [rt-users] $EmailSubjectTagRegex on 3.4.1?

2007-04-30 Thread Pedro Santa
On 30/04/07, Jesse Vincent [EMAIL PROTECTED] wrote: Right. That feature was added later in the 3.4 series. And we've fixed a _lot_ of bugs since then. Now might be the right time to upgrade. Hi Jesse. Thx for replying, but I can't upgrade right now. I'm thinking in someway hacking the Email

Re: [rt-users] $EmailSubjectTagRegex on 3.4.1?

2007-04-30 Thread Pedro Santa
Hi all! I've found this old email stating a solution from my problem: http://lists.fsck.com/pipermail/rt-users/2004-October/026238.html Applying this patch to EmailParser.pm and Email.pm older versions of RT are capable of recognizing old names of rtname. You have to apply a little code on the

[rt-users] RT does not sent outgoing emails after migration

2007-04-20 Thread Pedro Santa
Hi all, I've just been testing around an RT migration from Debian to Debian, and with the same RT version. Is should be pretty straightforward. I've used the backup comand on source machine: mysqldump --opt --add-drop-table -u rtuser -prtpass -h localhost rtdb source-backup And the restore

Re: [rt-users] RT does not sent outgoing emails after migration

2007-04-20 Thread Pedro Santa
Hi! On 20/04/07, Pedro Santa [EMAIL PROTECTED] wrote: [Fri Apr 20 13:58:05 2007] [info]: Ticket 4532 created in queue 'General' by [EMAIL PROTECTED] (/usr/share/request-tracker3.4/lib/RT/Ticket_Overlay.pm:730) Major Doh! What a f*cking noob! I was aliasing them to General! On the source

Re: [rt-users] RT does not sent outgoing emails after migration

2007-04-20 Thread Pedro Santa
Hi! On 20/04/07, Jon Daley [EMAIL PROTECTED] wrote: Maybe you haven't restarted apache/RT quite right to get it to read the config file? Doh! Was that. :) Here's the log output when I send an email: # [Fri Apr 20 13:58:05 2007] [debug]: Converting 'ISO-8859-1' to 'utf-8' for