Re: [rt-users] requestors group access

2009-05-06 Thread Vaclav Vobornik
-FirstCustomFieldValue('SomeName'); but cannot find how to get the CustomFieldValue of a current user (creator) in a scrip. Does anybody know, please? Many thanks -- Vaclav Vobornik Ken Crocker wrote: Vaclav, Create a User-defined group called Sysbase-Users. Then go to Configuration-Queue-(select

[rt-users] requestors group access

2009-05-04 Thread Vaclav Vobornik
like they can see all the tickets one of them is a requestor - but only within their Sybase group. E.g. When Maria creates a ticket, also Peter and John could see a status in the same way like Maria. Is there any solution already in place, please? Many thanks -- Vaclav Vobornik ZIT 12.2.3