[rt-users] Problem upgrading database from 3.8.6 to 4.0.1 on Ubuntu 8.0.4(mysql)

Hi, We have upgraded from RT 3.8.6 (Ubuntu 8.0.4, Mysql,Posfix,Apache) to 4.0.1 but ran into a problem whilst upgrading the database. We created a new RT4 database with 'make initialize-database' and imported an rt3 dump with 'mysql -p rt4 rt3.dump'. We then ran

Re: [rt-users] Problem upgrading database from 3.8.6 to 4.0.1 on Ubuntu 8.0.4(mysql)

] Problem upgrading database from 3.8.6 to 4.0.1 on Ubuntu 8.0.4(mysql) Please keep all replies on the list. On 07/29/2011 10:44 AM, Wikus Smit wrote: I dropped the rt4 database and tried to import the rt3 database dump with 'mysql -p rt4 rt3.sql ' as suggested but received an 'ERROR 1049 (42000

[rt-users] Getting error with Shredder On rt3.8.6

and Status=deleted' Did anyone experienced the same problem in the GUI or maybe knows how to delete more tickets at a time? Regards, Wikus Smit ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http

[rt-users] Automatically add user as new watcher when ticket is taken (RT 3.8.2)

Hi, Is there a way to automatically add a user as a new watcher (for that ticket) when a ticket is taken or do I have to add myself every time manually as Cc? Regards, Wikus ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

[rt-users] Easy install guide for RT3.8.1 On Ubuntu 8.0.4 Server

Hi, Does anyone have a easy to follow guide for installing RT 3.8.2 On ubuntu 8.0.4? Regards, Wikus ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: