at 11:47:10AM +, Zawada Łukasz wrote:
When i create ticket from the web it's all ok. When mandatory custom filed
it's empty a get Input must match [Mandatory]
But when i create ticket from email i could write comments/corespondence,
change the queue, without any warning.
RT's custom fields
...@lists.bestpractical.com] On Behalf Of
Kevin Falcone
Sent: Tuesday, June 17, 2014 9:00 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] custom field mandatory
On Mon, Jun 16, 2014 at 11:47:10AM +, Zawada Łukasz wrote:
When i create ticket from the web it's all ok. When mandatory custom filed
Hello
I've re 3.8.8.
Data base is oracle.
I've a problem with mandatory custom field.
When i create ticket from the web it's all ok. When mandatory custom filed it's
empty a get Input must match [Mandatory]
But when i create ticket from email i could write comments/corespondence,
change
Hello
I've rt 3.8.8
I want to deny user to create ticket from web.
They should only have access to create ticket from email
I thought that i gave create ticket to unauthorized user's and take to
authorized, but it's didn't work.
This users have let this user be granted rights
Lukas
--
RT
Thanks for advice
I found and do:
http://requesttracker.8502.n7.nabble.com/Queue-specific-message-box-contents-tt11581.html#a11584
Template apper in describe the issue below like i want .
But now when i click create ticket, changes disapper and i have only my
template without modification.
I
Hello
I've rt 3.8.8.
My problem is that i can't create ticket with my own template.
On one queue i set template (create_ticet_from_template). Template of course
have a body.
And script:
- condiion: on create
- action: create tickets
- templete: create_ticket_from_template
- stage:
