Hardware:
CPU: Intel(R) Pentium(R) 4 CPU 2.80GHz (2806.37-MHz 686-class CPU)
real memory = 2146631680 (2047 MB)
Load:
CPU: 2.2% user, 0.0% nice, 1.1% system, 0.0% interrupt, 96.6% idle
Mem: 162M Active, 1461M Inact, 178M Wired, 96M Cache, 112M Buf, 99M Free
rtstats add-on.
On Thu, 14 Jan 2010, Gary Greene wrote:
My boss wants to create a few customized reports in RT. How would I go about
adding more reports than the current default three reports built into 3.8.1?
--
Gary L. Greene, Jr.
IT Operations
Minerva Networks, Inc.
Cell: (650)
RT 3.8.5 on FreeBSD 6.2 using Apache 2.2.6
How can I have the search functions search and display custom fields?
The page here:
http://wiki.bestpractical.com/view/DisplayCustomFieldsInTicketSearch
...says that the conventional method doesn't work in 3.6 and above.
I've created Custom Fields
Put those users into a special group.
Then , in configuration-queues-queuename-group rights, give them access
to 'modify ticket' is how I'm guessing it would work...
Where 'queuename' is the ticket of the queue(s) they can dump to.
Worth a try...
On Thu, 3 Dec 2009, Mike Johnson wrote:
Is
Login to mysql as root (or user with admin access).
create database rt3;
grant all on rt3.* to rt3 identified by 'password';
flush privileges;
should do it IIRC.
You can also use the 'mysqladmin' utility that I think the documentation
references.
-jake
On Mon, 30 Nov 2009, Wagner
RT 3.8.5 on FreeBSD-6.2 using Apache 2.2.6 using mason_handler.fcgi
I can not figure out how to change the color scheme of RT to be red
instead of blue.
I've Googled the hell out of the issue and have yet to come to a solution.
I've found and replaced:
change anything.
What am I missing here?
On Mon, 16 Nov 2009, elsif wrote:
RT 3.8.5 on FreeBSD-6.2 using Apache 2.2.6 using mason_handler.fcgi
I can not figure out how to change the color scheme of RT to be red
instead of blue.
I've Googled the hell out of the issue and have yet to come
This works perfectly.
You da man.
Funny, I would've assumed the cache info was removed upon Apache
restart...
Thanks,
-jake
On Mon, 16 Nov 2009, Matthew Seaman wrote:
elsif wrote:
RT 3.8.5 on FreeBSD-6.2 using Apache 2.2.6 using mason_handler.fcgi
I can not figure out how to change
I know I've found the answer to this in the past, but I can't seem to find
it anywhere now.
How do I change the background color of RT?
I've replaced the gradient file, and that works for the top portion of the
RT main page...but I can't seem to change the bottom portion of the RT
main page
