I have put together the following using resources already on the web.
Can anyone help fix the code? Basically I want to change the queue
when a user changes the CF value to Yes and while doing that add the
user as a Cc and set the owner to Nobody. So the change queue code
works, but then the user
Has anyone done this? We have this requirement in our workflow.
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Slamp,
We have a workflow process that does this based on an added 'Ticket
Status' value. We added pending rv and rq approvd as active
statuses. When a ticket has passed review from the Queue we use for
approvals, the ticket owner clicks the Approve option (we added it to
the Tabs
On 23/06/2008, at 11:20 PM, slamp slamp wrote:
Has anyone done this? We have this requirement in our workflow.
I'm just about to implement this on our dev environment.
We are planning on adding a button marked 'Escalate' which will create
a *new* ticket in the next Queue and add it as a
