Ashrock,
If you're using any form of authentication for users, that will take
precedence before any Auto Add settings or Global/Queue privileges.
If you have all the auto add settings ("$AutoCreateNonexternalUsers ,1" &
"$AutoCreate, 'Privileged=>0 or 1") and the email user doesn't pass LDAP
(for
On 23/9/10 2:15 PM, "Ashrock" wrote:
> Hi,
>
> This is a quick question whose answer was not clear in the forums.
> May be if someone can answer will help in future for others too.
>
> RT should autocreate a ticket and send a confirmation to the requestor
> stating that a ticket has been creat
Hi,
This is a quick question whose answer was not clear in the forums.
May be if someone can answer will help in future for others too.
RT should autocreate a ticket and send a confirmation to the requestor
stating that a ticket has been created.
So, does the requestor should be a member of th
