Re: [rt-users] Automated time tracking

2016-03-29 Thread Jim Brandt
On 3/29/16 2:34 PM, Barton Chittenden wrote: Jim, I looked at https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt, but I didn't explicitly see anything that tracked how long the browser session containing the ticket had been open, which is what I really want. Ah, I see.

Re: [rt-users] Automated time tracking

2016-03-29 Thread Barton Chittenden
Jim, I looked at https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt, but I didn't explicitly see anything that tracked how long the browser session containing the ticket had been open, which is what I really want. On Tue, Mar 29, 2016 at 2:18 PM, Jim Brandt

Re: [rt-users] Automated time tracking

2016-03-29 Thread k...@rice.edu
On Tue, Mar 29, 2016 at 02:14:01PM -0400, Barton Chittenden wrote: > I was wondering if anyone knows of plugins that would allow for automatic > tracking of time worked. There seem to be several plugins that create > different interfaces for manually entering time (see >

Re: [rt-users] Automated time tracking

2016-03-29 Thread Jim Brandt
Hi Barton, RT 4.4 added a pop-up ticket timer. Is that what you're looking for? This blog post has a screenshot: https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt Jim On 3/29/16 2:14 PM, Barton Chittenden wrote: I was wondering if anyone knows of plugins that would allow

[rt-users] Automated time tracking

2016-03-29 Thread Barton Chittenden
I was wondering if anyone knows of plugins that would allow for automatic tracking of time worked. There seem to be several plugins that create different interfaces for manually entering time (see https://metacpan.org/search?q=RT%3A%3AExtension+time_type=modules), but I'm looking for something